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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47097 Views
  • 66 replies
  • 25 likes
  • 47097 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880009 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880009 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26867 Views
  • 4 replies
  • 0 likes
  • 26867 Views
  • 4 replies
  • 0 likes

Solved!! How tout change the metod of payment for Spotify premium ?

PlanPremiumCountrySwitzerland DeviceNokia 8Operating SystemAndroid My Question or Issue

  • Newbie
  • Plan Premium Country Switzerland  Device Nokia 8 Operating System Android   My Question or Issue  
  • Maxim
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Spotify Connect error, "iPhone de wondows"

PlanPremium DeviceSony Z5 CompactOperating SystemAndroid 7.1.1 My Question or IssueEvery Time I play music via Spotifyon my phone, after a few seconds it stops and the pictures above show, asking me on which device I want to play my music. But there ...

  • Casual Listener
  • Plan Premium   Device Sony Z5 Compact Operating System Android 7.1.1   My Question or Issue Every Time I play music via Spotifyon my phone, after a few seconds it stops and the pic...
  • owne94D
  • Casual Listener
  • 608 Views
  • 2 replies
  • 0 likes
  • 608 Views
  • 2 replies
  • 0 likes

Solved!! Samsung Gear 3 doesn't play Spotify sound anymore

PlanPremiumCountryScotlandDeviceSamsung Gear 3Operating SystemAndroid Oreo My Question or Issue The first time i used my Gear S3 i was able to play Spotify music aloud from it, however now for some reason when i open the app all it does it play the m...

  • Casual Listener
  • Plan Premium Country Scotland Device Samsung Gear 3 Operating System Android Oreo   My Question or Issue  The first time i used my Gear S3 i was able to play Spotify music aloud f...
  • joe_gorman
  • Casual Listener
  • 3390 Views
  • 5 replies
  • 0 likes
  • 3390 Views
  • 5 replies
  • 0 likes

Android Auto - downloaded music

Hi, Until recently, I have been able to access downloaded music seperately via Android Auto, but now the 'Downloaded' option had disappeared. Has a recent update removed this?

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  • Visitor
  • Hi,   Until recently, I have been able to access downloaded music seperately via Android Auto, but now the 'Downloaded' option had disappeared. Has a recent update removed this?   ...
  • 427 Views
  • 0 replies
  • 0 likes
  • 427 Views
  • 0 replies
  • 0 likes

Deleting old account

ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old account... ı've tried to delete via contact form b...

  • Newbie
  • ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old...
  • Loxer
  • Community Legend
  • 1454 Views
  • 1 replies
  • 0 likes
  • 1454 Views
  • 1 replies
  • 0 likes

Storage/Downloads

Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and reinstalled the app. After doing all these steps Spotify ...

  • Casual Listener
  • Hey guys.  I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and...
  • cassy33
  • Newbie
  • 848 Views
  • 5 replies
  • 0 likes
  • storage
  • 848 Views
  • 5 replies
  • 0 likes

Spotify stops playing and responding randomly

PremiumAustralia DeviceOlder XperiaAndroid Oreo Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing through my headphones, but then it will just stop and not respond to commands unless I unl...

  • Visitor
  • Premium Australia   Device Older Xperia Android Oreo     Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing th...
  • user-removed
  • Not applicable
  • 729 Views
  • 2 replies
  • 0 likes
  • 729 Views
  • 2 replies
  • 0 likes

Spotify freezes on sony bravia tv

HiI cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message occur: no connection with internet... - I have excel...

  • Newbie
  • Hi I cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message...
  • 1421 Views
  • 0 replies
  • 5 likes
  • 1421 Views
  • 0 replies
  • 5 likes

How can I alphabetically sort my playlists on Android? so much needed

PlanPremiumCountry FranceDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue I evermore need to sort my many playlists on my Android Galaxy. So much time wasted looking up a playlist otherwise. Many thanks!

  • Newbie
  • Plan Premium Country  France Device Samsung Galaxy Operating System Android   My Question or Issue  I evermore need to sort my many playlists on my Android Galaxy. So much ti...
  • Loxer
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Playlist Shortcut to home screen

PlanFree/PremiumCountry DeviceGalaxay s8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do you make a shortcut of a playlist and add it to your home screen? I did it a long time ago and forget how.

  • Newbie
  • Plan Free/Premium Country   Device Galaxay s8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  How do you make a shortcut of a playlist ...
  • jsannn
  • Community Legend
  • 13314 Views
  • 1 replies
  • 3 likes
  • 13314 Views
  • 1 replies
  • 3 likes

Offline error fix

My Question or IssueI signed up today for premium membership and I am in Middle downloading my playlist and songs for offline usage and it comes up a message that if I want to keep on downloading for offline more songs I need to delete other songs to...

  • Newbie
  • My Question or IssueI signed up today for premium membership and I am in Middle downloading my playlist and songs for offline usage and it comes up a message that if I want to keep on downloading for...
  • Loxer
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Android phone not showing current song on other devices/scrobbling not working

PlanFreeCountry AustraliaDeviceSamsung Galaxy S5Operating SystemAndriod Marshmallow 6.0.1 My Question or IssueI currently have the new UI on my phone, which I got somewhere in March.The main issue is that music I play on my phone no longer scrobbes o...

  • Newbie
  • Plan Free Country  Australia Device Samsung Galaxy S5 Operating System Andriod Marshmallow 6.0.1   My Question or Issue I currently have the new UI on my phone, which I got somewh...
  • 738 Views
  • 0 replies
  • 0 likes
  • 738 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Music is not syncing

PlanFreeCountryPortugalDeviceXiaomi Redmi 5 and Chrome Browser (PC)Operating SystemAndroid 7.1.2 with MIUI 9.6.3.0 My Question or Issue I have a problem that my music is not syncing in my devices. I put the screenshots down below (Attachments) to you...

  • Casual Listener
  • Plan Free Country Portugal Device Xiaomi Redmi 5 and Chrome Browser (PC) Operating System Android 7.1.2 with MIUI 9.6.3.0   My Question or Issue  I have a problem that my music is...
  • Alfredo
  • Roadie
  • 2163 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    music
    not
    PC
    problem
  • 2163 Views
  • 3 replies
  • 0 likes

Latest Update Rendered Music Playback UI Unable to Load Data

PlanPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid Nougat 7.1.1 My Question or IssueThe core of Spotify seems to work (can skip tracks using Bluetooth controllers) and playback is fine, but since the latested update (8.4.60.741) ...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Nougat 7.1.1   My Question or Issue The core of Spotify seems to work (can skip tracks using Bluetooth co...
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

Solved!! Bad sound in car

Hello, Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When I go into the settings there isn't an equaliser so not sure ...

  • Casual Listener
  • Hello,   Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When ...
  • emmzinscotland
  • Casual Listener
  • 1219 Views
  • 2 replies
  • 0 likes
  • 1219 Views
  • 2 replies
  • 0 likes

Solved!! Files stored in SD, but using internal memory

I am a premium user of the android system, and I did the standard procedure for storing it on my 32G SD card, but I noticed that besides the files being stored on the card, it is also using the internal memory space of my device.What to do for storag...

  • Casual Listener
  • I am a premium user of the android system, and I did the standard procedure for storing it on my 32G SD card, but I noticed that besides the files being stored on the card, it is also using the inter...
  • Joe
  • Community Legend
  • 714 Views
  • 3 replies
  • 0 likes
  • Armazenamento no SD usando memória interna
  • 714 Views
  • 3 replies
  • 0 likes

Solved!! Customize volume on phone

PlanFreeCountry GermanyDeviceRazer PhoneOperating SystemAndroid 8.1 My Question or IssueI want to customize the volume of spotify but I also want that not my full device is getting louder/quiter. I only want that Spotify is louder/quiter but the rest...

  • Newbie
  •   Plan Free Country  Germany Device Razer Phone Operating System Android 8.1   My Question or Issue I want to customize the volume of spotify but I also want that not my ful...
  • Noah
  • Spotify Star
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Sync shazam with spotify problem

PlanFreeCountrySerbia DeviceHuawei P9 lite mini (SLA-L02C432B152)Operating SystemAndroid 7.0 My Question or Issue How can i connect my shazam to my spotify so i can get all my shazamed stracks in spotify playlist? There is a playlist on spotify calle...

  • Casual Listener
  • Plan Free Country Serbia   Device Huawei P9 lite mini (SLA-L02C432B152) Operating System Android 7.0   My Question or Issue  How can i connect my shazam to my spotify s...
  • Joe
  • Community Legend
  • 1173 Views
  • 3 replies
  • 0 likes
  • 1173 Views
  • 3 replies
  • 0 likes

Android sound lag

Hey,I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally tried everything i found on the internet:- Full wipe- ...

  • Casual Listener
  • Hey, I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally t...
  • 542 Views
  • 0 replies
  • 0 likes
  • 542 Views
  • 0 replies
  • 0 likes

Can't set quality of songs

PlanPremiumDeviceXiaomi Redmi Note 3 ProOperating SystemMIUI 9 (Android 6.0.1)My Question or Issue If i set the music quality to higher options (for both download and streaming), when i close the app and i open It again, the settings return to automa...

  • Casual Listener
  • Plan Premium Device Xiaomi Redmi Note 3 Pro Operating System MIUI 9 (Android 6.0.1) My Question or Issue  If i set the music quality to higher options (for both download and streaming), w...
  • Loxer
  • Community Legend
  • 799 Views
  • 5 replies
  • 0 likes
  • 799 Views
  • 5 replies
  • 0 likes