Issues with app - LG G6

[vshab]

Top level info

Plan: Premium

Country: United Kingdom

Device: LG G6

Software version: v20c-234-20

Operating System: Android 8.0.0

Spotify version: 8.4.68.911 armV7

My Question or Issue

There are significant issues with the Spotify app on the LG G6, they render the app essentially unusable. The issues are as follows:

• Upon opening the App, the entire phone grinds to a halt and is very slow and unresponsive while the app is open. Phone usage returns once app is closed
• Sometimes the phone restarts after a period of unresponsiveness
• Spotify will not return search results but hang on the page with the icon swirling (the attached image was taken after one minute of waiting)
• A song will stop after a number of seconds and restart a minute or two later

Please provide details of when this will be fixed.

Thank you.

[vshab]

Update:

Following these steps to reinstall seemed to fix the problem. Perhaps clearing the cache is the issue. 

[vfjelde]

This problem appears again and again also for other Android phones. Some months after last reinstall of the app this happens again. Can Spotify give an advice here?