Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
jt120
Regular
43395 Views
66 replies
25 likes

43395 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878518 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878518 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26534 Views
4 replies
0 likes

26534 Views
4 replies
0 likes

Solved!! Unlink shazam

PlanFreeCountry DeviceLG ARISTOOperating SystemAndroidMy Question or Issue My account was hacked a while ago but i fixed it. They somehow still used it to link it to shazam. I want to know how to unlink it from my spotify. I tried it already using sh...

Sleepingknights
Newbie
Plan Free Country Device LG ARISTO Operating System Android My Question or Issue My account was hacked a while ago but i fixed it. They somehow still used it to link it to shaza...
2018-08-29 1:02:03 AM
2018-08-29 2:31:21 AM
user-removed
Not applicable
3996 Views
1 replies
0 likes

3996 Views
1 replies
0 likes

Superuser Contribution Spotify plays music when I don't want it to

PlanFreeCountry CanadaDevicesony Xperia XA1Operating Systemandroid 8.0 My Question or Issue every time I hang up a call or use "ok google" the last track that was played will start playing even if the app isn't on. I tried reinstalling the app and re...

gamerwookie
Newbie
Plan Free Country Canada Device sony Xperia XA1 Operating System android 8.0 My Question or Issue every time I hang up a call or use "ok google" the last track th...
2018-08-22 11:34:06 PM
2018-08-29 1:32:48 AM
JulianA_Bogota
Roadie
729 Views
1 replies
0 likes

729 Views
1 replies
0 likes

'Share' option not working on Pixel 2 XL

PlanPremiumCountry GBDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueWhen listening to a song, if I select the 'Share' option, it blacks out, pauses the song and takes me to the settings screen. Tried rebooting, killing the app, re-inst...

harryskiff
Casual Listener
Plan Premium Country GB Device Pixel 2 XL Operating System Android 9 My Question or Issue When listening to a song, if I select the 'Share' option, it blacks out, pauses t...
2018-08-23 1:19:52 PM
2018-08-29 1:09:56 AM
Nico
Community Legend
2994 Views
12 replies
7 likes

2994 Views
12 replies
7 likes

Spotify app kicks me out when sharing

My Question or Issue I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I believed I had the option when I first logged on 3 weeks ago

cruzjj75
Newbie
My Question or Issue I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I ...
2018-08-23 11:30:54 PM
2018-08-29 1:05:42 AM
Nico
Community Legend
634 Views
2 replies
0 likes

634 Views
2 replies
0 likes

No Daily Mix showing at all

PlanPremiumCountry DeviceSamsung Galaxy 5Operating SystemAndroid My Question or Issue I used to have 4 daily mixes on my old (free) account. I now have premium on a new (1 month old, premium since 4 days) account. No Daily Mix showing at all, it says...

inspiron2
Casual Listener
Plan Premium Country Device Samsung Galaxy 5 Operating System Android My Question or Issue I used to have 4 daily mixes on my old (free) account. I now have premium on...
2018-08-22 11:43:51 AM
2018-08-28 12:55:50 AM
user-removed
Not applicable
701 Views
7 replies
0 likes

701 Views
7 replies
0 likes

Can't play offline

I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I can play offline. Bizarre?? Has anyone else had this...

LouBird
Regular
I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I c...
2018-08-28 10:29:31 PM
2018-08-28 11:19:15 PM
Billy-J
Spotify Star
315 Views
3 replies
0 likes

315 Views
3 replies
0 likes

Android Auto voice command no longer working

PlanPremium CountryUK DevicePIXEL XL Operating SystemAndroidOreo My Question or Issue Voice command has stopped working on android auto, I think since the Oreo update. When I ask to play a song it just says 'sorry I don't know how to do that' or 'im ...

scottreadman
Casual Listener
Plan Premium Country UK Device PIXEL XL Operating System AndroidOreo My Question or Issue Voice command has stopped working on android auto, I think sin...
2018-08-28 10:11:01 PM
736 Views
0 replies
0 likes
android auto

736 Views
0 replies
0 likes

Superuser Contribution Downloaded music disappeared and have to be redownloaded

PlanPremiumCountryUnited States DeviceZTE Blademax 3Operating SystemAndroid 6.0.1 Marshmellow My Question or IssueMy issue is that whenever I download music to play offline and I update to a new version of spotify.... It erases all my music that Iv'e...

user-removed
Visitor
Plan Premium Country United States Device ZTE Blademax 3 Operating System Android 6.0.1 Marshmellow My Question or Issue My issue is that whenever I download music to...
2018-08-22 10:01:33 PM
2018-08-28 10:02:01 PM
SergioDavid
Roadie
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Spotify se para cada 2 segundos

Teng o un Samsung s8 y spotify se me pausa cada 2/3 segundos. Pongo play y se pausa. Ya seguí los pasos de reinstalación y no funciona. Que pudo hacer?

Rocio98
Newbie
Teng o un Samsung s8 y spotify se me pausa cada 2/3 segundos. Pongo play y se pausa. Ya seguí los pasos de reinstalación y no funciona. Que pudo hacer?
2018-08-28 9:47:19 PM
409 Views
0 replies
1 likes

409 Views
0 replies
1 likes

Autoplay off and still plays suggested songs

I turn off autoplay on Spotify Mobile for my Samsung Galaxy S9, and even after I turned it off, and even before all the songs on the playlist played (most played, but not all), it still gave me suggested songs, and wouldn't go back to my playlist aft...

Sonole
Newbie
I turn off autoplay on Spotify Mobile for my Samsung Galaxy S9, and even after I turned it off, and even before all the songs on the playlist played (most played, but not all), it still gave me sugge...
2018-08-28 9:13:46 PM
1212 Views
0 replies
9 likes

1212 Views
0 replies
9 likes

How do you make offline mode stay offline?

PlanPremium Operating SystemAndroid My Question or IssueI switch spotify on my phone to offline mode when I am at work since I listen to spotify online at my computer. Spotify switches back to online mode on my phone without me doing anything. Why is...

abc12345677
Newbie
Plan Premium Operating System Android My Question or Issue I switch spotify on my phone to offline mode when I am at work since I listen to spotify online at my computer. Spotify s...
2018-08-28 8:50:37 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Spotify stops playing music and restarts after screen wake-up

PlanPremiumCountryThe Netherlands DeviceACER A3-A20 FHD tabletOperating SystemAndroid 4.4.2 My Question or Issue The app restarts every time when the tablet wakes-up from screen saving.This also happens when another app is activated, and Spotify is p...

tomsat50
Music Fan
Plan Premium Country The Netherlands Device ACER A3-A20 FHD tablet Operating System Android 4.4.2 My Question or Issue The app restarts every time when the tabl...
2018-07-07 3:58:42 PM
2018-08-28 5:08:33 PM
tomsat50
Music Fan
9754 Views
9 replies
2 likes

9754 Views
9 replies
2 likes

Superuser Contribution Album cover art missing after turning on screen when new song plays

PlanPremiumCountry USADeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo (8.0.0) My Question or Issue Here's how to replicate my issue:Get a song playing. Make sure the screen is showing cover art w/ control buttons underneath. (Screenshot 1)So...

RarityBelle
Regular
Plan Premium Country USA Device Samsung Galaxy S7 Edge Operating System Android Oreo (8.0.0) My Question or Issue Here's how to replicate my issue: Get a song play...
2018-07-24 12:23:41 AM
2018-08-28 3:59:59 PM
Katerina
Spotify Legend
3274 Views
11 replies
2 likes

3274 Views
11 replies
2 likes

Unable to share playlists

Plan. FreeCountryUSAOperating SystemAndroid My Question or IssueI just upgraded my phone and I'm unable to share my playlists.

francescascio
Casual Listener
Plan. Free Country USA Operating System Android My Question or Issue I just upgraded my phone and I'm unable to share my playlists.
2018-08-28 4:49:02 AM
2018-08-28 3:42:02 PM
francescascio
Casual Listener
1111 Views
5 replies
0 likes
Other

1111 Views
5 replies
0 likes

Reproduction of any song stops randomly

When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stopsPlanPremiumCountry MexicoDeviceXiaomi red mi 3Operating SystemAndroid 6.0.1 My Question or Issue Why the reproduction of any somg that is pl...

mixrar
Newbie
When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stops Plan Premium Country Mexico Device Xiaomi red mi 3 Operating System Androi...
2018-08-28 3:40:12 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify fecha ao compartilhar

Toda vez que eu clico em compartilhar alguma musica ou ate mesmo no meu perfil o aplicativo trava e logo fecha. Sempre, não consigo compartilhar nada no spotifyPlanPremiumCountryBrasilDeviceAsus zenfone 4Operating SystemAndroid 8.0.0

junjiodan
Regular
Toda vez que eu clico em compartilhar alguma musica ou ate mesmo no meu perfil o aplicativo trava e logo fecha. Sempre, não consigo compartilhar nada no spotify Plan Premium Country Brasil Devic...
2018-08-25 4:00:32 PM
2018-08-28 3:30:42 PM
Bittencourt
Spotify Star
6337 Views
33 replies
16 likes

6337 Views
33 replies
16 likes

Download Cap? wth

Spotify, If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time. I purchased a 200GB SD Card for my phone to completely eliminate any downlo...

O_hip
Regular
Spotify, If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time.&n...
2018-08-28 3:18:25 PM
2018-08-28 3:29:15 PM
AeroZ
Composer
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Gapless playback is not gapless with local files

Hi! I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between songs that ruin the listening experience. I also tried with crossfade s...

AeroZ
Composer
Hi! I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between son...
2018-08-28 2:58:12 PM
773 Views
0 replies
9 likes

773 Views
0 replies
9 likes

I can't share any more! Anytime i push the share button, the app crashes! I've already reinstall spo

PlanPremiumCountry Germany Device(Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

SüssStoff
Casual Listener
Plan Premium Country Germany Device (Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2018-08-28 12:18:08 PM
2018-08-28 1:47:40 PM
Nico
Community Legend
327 Views
3 replies
0 likes

327 Views
3 replies
0 likes

Can't share songs from my phone

PlanPremiumCountry MexicoDeviceMoto Z 2 playOperating SystemAndroid Oreo My Question or IssueFor about a week now, I can't seem to be able to share songs at all. I click on the three dots to display the menu and as soon as I click on the share option...

6rejpw-d_txux
Newbie
Plan Premium Country Mexico Device Moto Z 2 play Operating System Android Oreo My Question or Issue For about a week now, I can't seem to be able to share songs at all. I click...
2018-08-28 11:44:29 AM
2018-08-28 11:45:53 AM
Nico
Community Legend
990 Views
1 replies
0 likes

990 Views
1 replies
0 likes

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