Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Kef lsx only forum premium?

Kef lsx only forum premium?

Plan

Free

Country

Netherlands

Device

Xiaomi mi 8

Operating System

Android 8.1.0

Question or Issue

I have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify update  done on my Android phone. Now it sais my speakers are only for a premium account. Why is that? Can this please be fixed?

 

Thanks

 

Reply
1 Reply

Hey @Schutter.

 

Thanks for reaching out to us about this.

 

Could you try the following:

  • logging out/logging back in again
  • a clean reinstall of the app on your phone?

If that doesn't work, could you let us know which Spotify app version your phone is running? We'll look into it.

 

Thanks! We'll be looking out for your reply 😉

Suggested posts