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Trouble with music reproduction / Problemas com a reprodução de músicas

Trouble with music reproduction / Problemas com a reprodução de músicas

 

Plan

Premium

Country

Brazil

Device

Samsung S9 +

Operating System

Andorid Oreo

 

My Question or Issue

A week ago my Spotify starts to play musics that i don't even have in my library.

If i'm listening an album, sudenly the music changes for another album from a diferent singer randonly! Now is everyday this event!  i don't know what's wrong. Need help with it! drives me crazy and is anoying as **bleep**!

 

 

De uma semana para cá reparei que quando estou ouvindo uma música de determinado álbum, a musica é cortada no final e entra outra aleatória sem nem eu ter tal artista na minha playlist. Isso está realmente enchendo o saco. Toda vez é a mesma coisa, ouvindo musica e de repente do nada muda para algum artista aleatório! 

 

Ajuda!

Reply
2 Replies

Também acontece comigo no Iphone 7.

 

Gostaria de por fv receber um suporte.

Hey @manoelnetotto and @fpalmalima,

 

Thanks for reaching out to us about this.

 

It sounds like someone might have gained access to your account with your premission.

 

If you think that's the case, then we suggest you check out the steps in this article in order to secure your account.

 

Let us know how you get on! We're here to help in case you have any further questions or concerns.

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