Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
France
Device
Sony Xperia XZ2 Dual H8296
Operating System
Android 9.0
My Question or Issue
1. First issue, the app layout can not fit the full screen after I changed "Display size" to "Small" as is shown in the attachment.
2. The color of system navigation bar displays wrong color after upgraded to Android P.
LG G8
Android 10
My navbar is also white when using gesture controls in dark mode. It used to be dark a few months ago.
Hi there @krhougs and @jsilverstreak,
Thank you for reaching out here in the Community. We're sorry for the late reply. We just came across this thread.
In this case we suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.
If that doesn't do the trick, can you log in on another device to see if the issue persist?
We'll keep an eye out for your replies!
Cheers!
Reinstalled spotify, still appears white.
It works fine on pixel 5, android 11, and moto g7 with android 10.
Device
LG G8
Operating System
Android 10
Version 8.6.20.1063
Hey @jsilverstreak,
Thanks for getting back to us and for the screenshot.
Could you also provide one of how the app gets displayed correctly according to you on your other devices? Also, could you explain what you mean with "gesture controls"?
Keep us posted. We'll be on the lookout for your reply.
The problem went away a bit ago maybe june, but now its back sometime near version 8.6.46.886, on lg g8 android 10, maybe a week ago. It happens also with standard android button controls at the bottom.
This is what is expected for the navbar to be the same color as the spotify bar for home/search/library.
Hey @jsilverstreak,
Thanks for getting back to us.
We can confirm that it's expected that the navigation bar color is based on the background color of the app while it's open.
We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.
If you need help with anything else, just let us know.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…