Liked song playlist disappeared with all songs

[Elliott12]

Plan

Free/Premium

Country

Device

Samsung Galaxy 9

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Went onto my Spotify and all my liked songs are gone even the file that holds them. When I look up a song I had on that playlist the heart is filled. Anyway to recover all my liked songs off my phone??

[dinomight]

Hi @Elliott12,

Welcome to the community, and sorry to hear your liked songs playlist has disappeared for you. I think it's a good sign that the heart is still filled in when you look the songs up as it sounds like the data is still in the system and that you might just be encountering a temporary glitch of some sort.

Have you tried a clean reinstall of Spotify? If not, that's the first thing I would recommend. Please see this page for details on reinstalling Spotify on various operating systems.

If that doesn't resolve the issue, could you please check on another device, such as a PC, and see if the liked songs playlist is still available in the desktop software or in the web player?

[HiImTy]

Plan

Premium

Country

US

Device

(iPhone Xs Max)

Operating System

(iOS 13.5.1.)

My Question or Issue

So I've been using the app for a long time, and this morning when I got done listening to a song it didn't continue with the rest of the playlist. I thought maybe I hit something an turned it off but that couldn't have happened due to the phone still being in standby mode. I opened my phone and all my liked songs were gone. I got home an logged onto my PC and opened my spotify app and all my liked songs are still here.. what am i supposed to do? how can I regain all those songs without going through and adding each one to a playlist?

[Petya]

Hey there folks,

Thanks for reaching out to the Community about this!

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