Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. It's annoying seeing a grey generic picture on all my music.
You need to check that the album art is embedded in the music file metadata for it to display in spotify. There are plenty of free programmes to do this.
I don't know how to do this. Can you please show me how
Tried a Google search?
I tried mp3tag and I see nowhere in the app to embed art into metadata. I already checked each file and the art is there without me altering a thing, so they must be embedded right?
Same thing for me! on iPhone no artwork but on the computer i see it
2 weeks later and I haven't solved the issue. Incompetent app and forum
If you need help with using mp3tag, they have their own support.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…