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Lost account with my credit card

Lost account with my credit card

I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!
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3 Replies

Hi there,
Welcome at the Spotify Community!

 

The only thing you might do is to check all your e-mail address, the account which is subscribed to Spotify should get e-mail's about your receipt.

Please don't forget to look in your junk/spam folder, it might be that the mail somehow got marked as spam.

 

Please let me know if you still can't find it, so I can help you with some next steps to get in touch with Spotify.

Thank you!

still really need help 😟

@Robert404 please follow the steps below to get in touch with Spotify.

 

You may get in touch with Spotify by following this link (you won't have to login with this link) to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

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