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Music stopping

Music stopping

Plan

Premium

Country

USA

Device

(Samsung Galaxy S10+)

Operating System

(Android Pie)

 

My Question or Issue

 

Lately my music has been stopping when I'm listening to music. It happens specially when my phone is locked. I don't know if this is something to do with my phone or not.

I've already logged out of all my accounts but this keeps haooening. 

Any help would be appreciated!

 

Reply
1 Reply

Hello Colombianmuse,

Thanks for reaching out to the community!

 

This problem is usually caused due the battery optimization feature which has been made more aggressive in android 9, Go to settings > device care > battery > battery optimization > show all apps > set Spotify's to "don't optimize" 

 

Keep us updated!

🙂

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