Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Device
(Ai box, Android box for car, Carlinkit)
Operating System
(Android 9)
My Question or Issue
After a recent update about 2 days ago, the Spotify in my car android system looks different. Everything else feels the same. Just the Now Playing Screen looks bad. Album Art been enlarged to fit the width of the screen, I can't find the option to show lyrics anymore. All the buttons still works, but the shrink screen option on bottom right don't seem to do anything. I want back the usual now playing screen.
Also, can there be an option to keep lyrics on for every songs? Now have to swipe it on every song.
Hey @Cursor75,
Thanks for reaching out!
I have the slight feeling that there won't be much we can currently do here.
What we could try though is reinstalling the app on your Android box. Should this not change anything, let us know and we'll take a further look at what can be done 🙂
Much appreciated! We'll be on the lookout.
Hi @Vasil,
I did that the next day. Even went a step further to reset the box to factory default. It still the same. I just seem like when in that screen, it detect my screen resolution or rotation wrongly. Or in a full screen mode that I never seen before. Cos I never seen those play/back/next buttons in the center of the screen before, in the middle of the album art too. Hope next update will get sorted out.
Hey @Cursor75,
Thanks for getting back to us.
We’re always testing possible improvements in the user interface, so your feedback is much appreciated. We'll be sure to pass this on to the right folks!
Let us know if there's anything else you wish to address.
I have the exact same problem. Spotify became unusable. I can't even change if I want to use random songs or the next song etc. I think this is a bug.
Same problem on my side, unusable functionality …
This is my view:
So after months there is still solution to this? The artwork now display indeed become more proportional but still I can't pull up the lyrics. It kind of like a podcast play screen.
I had to install an old Spotify file to get back the proper play screen that can easily pull up the lyrics.
Good day. Till date the latest update still didn't solve the issue. It kind of look like the podcast play screen. Still can't find the option to pull up the lyrics
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…