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My Playlist has disappeared when changing phones

My Playlist has disappeared when changing phones

My Samsung has died and now I have a new phone. Downloaded Spotify and everything is on it except my own Playlist 

How can I retrieve it. Cheers Shels

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1 Reply

See if you can recover the playlist by following these directions:

https://support.spotify.com/using_spotify/playlists/can-i-recover-a-deleted-playlist/

 

If it's not there, then it sounds like you might have more than one Spotify account. You might have logged into a different account when you got a new phone and your playlist is not on that account.

 

Check out this support article to see how you can check if you have more than one Spotify account:

 

https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/

 

 

MattSudaSpotify Star
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