My Spotify is opening with no request, starts playing by itself and stops playing suddently

[poliana_magalhaes]

Plan

Premium

Country

Brazil

Device

(Samsung Galaxy A8)

Operating System

Android Oreo

My Question or Issue

My Spotify is opening with no request, starts playing by itself and stops playing suddently. This issue started about a week ago, what should I do?

[Taylith]

Hello @poliana_magalhaes 

I'm sorry to hear that.

Perhaps we can try the following:

• clear app cache
• remove your SD card temporarily
• restart your device

If none of those work, I'd recommend doing a clean reinstall of the app and maybe having a quick look at this article on Android troubleshooting.

Hope it's resolved soon. Let me know how it goes.

Take care 🎼