Nearly all Music's Missing

[FoppaXL]

Hey there.
Today I found out that all my added Artists and Albums are missing on my mobile Device.

When I checked back with my OSX Player all Albums are still there?
Whats wrong with this (synching)?

How can I get my music back without adding manually?

regards?

[Daniel]

Can you log out and back in again?

[FoppaXL]

Yes.

i can log out and back in again.

but no albums reappear.

only artists followed by me are back but still no albums...

😞

[Daniel · Accepted solution]

What mobile device are you using? Android version and Spotify app version?

Have you tried a clean install following the troubleshooting guide linked in my signature?

[FoppaXL]

I have an one plus one with a cyanogen 11.0-xnph05q - android 4.4.4 modified

and spotify 2.6.0.813

until a couple of days ago everything was fine...

[Daniel]

And to confirm, your music is all showing correctly in the desktop app and web app?

[FoppaXL]

Exactly.
I didn't try to uninstall the app on my phone as I am still hoping that there is a way to avoid a clean installation and to download all albums again...

[FoppaXL · Accepted solution]

New install.

Music back.