Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Next song doesn't start when phone locked

Solved!

Next song doesn't start when phone locked

Hi everyone 🙂

 

Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing something else. So it's ok for the first song, everything works well, but when it ends the next song doesn't start. It only plays the first song I chose before locking and that's all. The next song starts only if I unlock my phone.

 

It happens only when I'm connected with 4G, no problem with Wifi.

 

Does anyone know how can I fix that ?

 

Thank you so much ! 🙂

Reply

Accepted Solutions
Marked as solution

If you have power saving enabled, try disabling it. Also check that background data is enabled for spotify.

View solution in original post

2 Replies
Marked as solution

If you have power saving enabled, try disabling it. Also check that background data is enabled for spotify.

Background data solved the problem ! Thank you so much !! =D

Suggested posts