[Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

[besirkurtulmus]

Hi,

I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs.

I do not install any 3rd party software on my Nexus, and everything is installed from the Play Store.

What do you think the problem is?

Thanks,

-Besir

[Peter__]

Weird, what country are you in?

[besirkurtulmus]

I live in Turkey. I used the same network on both PC and mobile, and still have the same problem.

[besirkurtulmus]

Is there any other possible solution to this problem?

[Daniel · Accepted solution]

Odd, I've checked and that track is available in your country.

Can you try uninstaling Spotify and using a file manager make sure that the below folders are deleted (the second one may be still remaining from the older versin of Spotify):

\Android\data\com.spotify.music
\Android\data\com.spotify.mobile.android.ui

Note: - Make sure to check both Emulated/0/ AND the /ext_sd/ locations for these folders as they could be on Internal memory or/and external SD card.

Once done, go to the play store and install the app again. Let me know how you get on,

Note: Official guides for a clean reinstallation here

[besirkurtulmus]

Hello,

I've deleted the app and it's cache, and the problem seems to be fixed.

Thanks!
-Besir