Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47902 Views
66 replies
25 likes

47902 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880441 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880441 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26934 Views
4 replies
0 likes

26934 Views
4 replies
0 likes

Local Files do not show in my Samsung S5

Hey!I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorites and other playlists... please someone?

psycotik
Newbie
Hey! I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorit...
2014-09-05 7:18:08 PM
2014-09-07 3:04:55 PM
Rodrigo
Community Legend
595 Views
2 replies
0 likes

595 Views
2 replies
0 likes

Spotify Connection

I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button it doen't give me any options please help me.

LucySlovakia
Regular
I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button...
2014-09-07 10:45:54 AM
2014-09-07 11:12:55 AM
Daniel
Community Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Solved!! LG G2 w/ KitKat - No playlists appear or load...

Good evening all, I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in the mobile app. Even having the link shared to me doesn't load anyt...

user-removed
Visitor
Good evening all, I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in t...
2014-09-04 4:20:30 AM
2014-09-06 6:10:14 PM
user-removed
Not applicable
709 Views
4 replies
0 likes

709 Views
4 replies
0 likes

adding/removing albums.

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

guts
Casual Listener
I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.
2014-09-06 2:18:36 PM
2014-09-06 4:19:17 PM
Daniel
Community Legend
294 Views
2 replies
0 likes

294 Views
2 replies
0 likes

The radio option has disappeared

Hello everyone,I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app.I'm currently using Samsung Galaxy s3 version 4.3 and the app's version is 1.4.0.631 How can I fix that? I've tried to instal...

GreenlandArea
Casual Listener
Hello everyone, I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app. I'm currently using Samsung Galaxy s3 version 4.3 and the app's...
2014-09-06 12:30:00 PM
2014-09-06 4:16:18 PM
Daniel
Community Legend
503 Views
3 replies
0 likes

503 Views
3 replies
0 likes

Umusic add

I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?

Peacekeeper1975
Newbie
I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?
2014-09-06 4:13:05 AM
2014-09-06 4:32:19 AM
kbrooksc
Community Legend
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Tablet version won't let me choose the songs

Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just fine. I tried uninstalling and installing again bu...

user-removed
Visitor
Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just...
2014-09-04 11:15:58 PM
2014-09-05 9:04:46 PM
user-removed
Not applicable
788 Views
4 replies
1 likes

788 Views
4 replies
1 likes

Spotify now thinks I am in the US, and won't let me change my country...

OKSo I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared the cache and data for the app. I then tried to log in ag...

spyb0y1
Casual Listener
OK So I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared th...
2014-09-04 4:31:43 PM
2014-09-05 7:58:51 AM
Daniel
Community Legend
1046 Views
3 replies
0 likes

1046 Views
3 replies
0 likes

Local Files wont download to APP

I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up on the spotify on my desktop even though we are connected to the...

robinelinor
Casual Listener
I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up o...
2014-09-04 11:38:56 PM
2014-09-04 11:48:18 PM
robinelinor
Casual Listener
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Everytime... Won't fit.

I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song won't fit...

DWang
Newbie
I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song w...
2014-09-04 10:27:20 PM
2014-09-04 10:47:39 PM
user-removed
Not applicable
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Solved!! So where's the magic

The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your presented with a context menu... Am I missing something h...

INPALA
Gig Goer
The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your pres...
2014-09-04 10:09:05 PM
2014-09-04 10:43:58 PM
user-removed
Not applicable
515 Views
3 replies
0 likes

515 Views
3 replies
0 likes

How to store offline music on the external SD card on Samsung S4

Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old posts that were dated in 2012 and I'm not sure they are up to date. They are also vague. Please help.

MusicLoverBoy
Casual Listener
Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old posts that were dated in 2012 and I'm not sure they are up to date. They are also vagu...
2014-01-17 6:52:04 PM
2014-09-04 6:46:55 PM
ronny87x
Newbie
1450 Views
2 replies
0 likes

1450 Views
2 replies
0 likes

Multiple Bugs

Xperia Z1, all software (Android and Spotify) at latest version. Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one in the list. Later, it'll just turn up again. No idea what changes i...

andyinv
Newbie
Xperia Z1, all software (Android and Spotify) at latest version. Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one i...
2014-09-04 12:18:16 PM
2014-09-04 4:13:04 PM
ahvenan
Music Fan
251 Views
1 replies
1 likes

251 Views
1 replies
1 likes

Unable to browse playlists

So everything was working just fine ever since I became a premium user (a few months now). Well I was trying to download 3 playlists so I could listen offline. Got the error that said not enough space, came on here, and figured it was trying to insta...

osufeth24
Casual Listener
So everything was working just fine ever since I became a premium user (a few months now). Well I was trying to download 3 playlists so I could listen offline. Got the error that said not...
2014-09-04 2:08:40 AM
2014-09-04 11:51:24 AM
Daniel
Community Legend
309 Views
1 replies
1 likes

309 Views
1 replies
1 likes

Gives me premium, starts downloading then puts me back on free then repeats?

I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits downloading my music. Then it decides that I actually d...

fick1242
Newbie
I would love to know why I pay for a premium membership and I get that premium membership for about an hour when it decides that I dont have a premium anymore, I have a free membership and quits down...
2014-09-04 4:27:10 AM
2014-09-04 11:46:52 AM
Daniel
Community Legend
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Playlists deleted randomly

I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried making it available in offline mode, tried force stoppi...

OctopusBrooke
Newbie
I have used Spoifty for over a year now with many different phones (all Androids). It was working fine today until I made a new playlist on my computer and it didn't show up on my phone. I tried maki...
2014-09-04 3:06:11 AM
2014-09-04 11:46:40 AM
Daniel
Community Legend
1258 Views
2 replies
1 likes

1258 Views
2 replies
1 likes

Solved!! Spotify crashes when I change a song

Hi! I'm a premium user of spotify and I'm having some troubles. When I play a song it stars normally, but when I change it the whole system crashes and I have to restart my phone. I deleted data and cache, also reinstalled the appAny help? Thank you

slayerr1991
Regular
Hi! I'm a premium user of spotify and I'm having some troubles. When I play a song it stars normally, but when I change it the whole system crashes and I have to restart my phone. I deleted data an...
2014-04-05 6:28:18 PM
2014-09-04 6:32:12 AM
Zeno_NZ
Casual Listener
5924 Views
14 replies
0 likes

5924 Views
14 replies
0 likes

Kindle fire Hdx Problems with Spotify

Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions or great bluetooh speaker you recommend let me know Tha...

Alan8
Regular
Got a Ue Mini boom speaker by logitech and Spotify skips and I lose out on a sec or so of the song and then it comes back any suggestions or should I return the Bluetooh speaker? Any suggestions ...
2014-08-17 5:14:01 AM
2014-09-03 12:42:26 PM
Alan8
Regular
430 Views
2 replies
0 likes

430 Views
2 replies
0 likes

Queue Bug

Last night I was hanging outside listening to an album and decided to queue up the next album. Worked fine. That album was coming to an end so I queued up another album. Well the album I was currently listening to ended up being queued a dozen times....

mikeblessing
Roadie
Last night I was hanging outside listening to an album and decided to queue up the next album. Worked fine. That album was coming to an end so I queued up another album. Well the album I was currentl...
2014-05-09 10:25:50 PM
2014-09-03 11:32:12 AM
Daniel
Community Legend
603 Views
3 replies
1 likes

603 Views
3 replies
1 likes

Solved!! Music playing from other devices / playlists disappearing

Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing? SO yesterday at home my phone randomly started connecting to a Nexus 5 device (I don't own such a device) and it was weird. I though...

user-removed
Visitor
Okay so yesterday there was an update and that has messed things up, a lot!, Good job Spotify, ever heard of testing? SO yesterday at home my phone randomly started connecting to a Nexus 5...
2014-08-28 9:19:44 AM
2014-09-03 10:50:48 AM
Daniel
Community Legend
3045 Views
6 replies
0 likes

3045 Views
6 replies
0 likes

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