No audio working on LG G2 Mini

[xCaster]

Good evening,

today i bought the premium version of Spotify but when i try to play music on my Lg,it doesn't make any sound.

It work only if i try to play a music on remote with another device.

P.S. Sorry for my english

Thanks

[xCaster]

Help please

[user-removed]

Have you tried to reinstall Spotify? Sound on?

[xCaster]

Yes i tried a lot of Times.
I can listen to music only IF a play a song from an external device

[xCaster]

Help

[Daniel]

Is it just Spotify or for all media players? Can you try with your stock player?

Also, Speaker/Headphones/Both?

[xCaster]

Just spotify

[Daniel]

---

@xCaster wrote:

Just spotify

---

And my other questions???

Have you tried a complete clean install following the below guide:

[GUIDE] How to fix common issues for Spotify on Android

[xCaster]

IT WORKS

THANKS

[xCaster]

No ok it doesn't work,the audio was of the headphone of my Pc and not of my Mobile Phone

[Daniel]

Did you try a clean install?

[xCaster]

Yes I tried but it doesn't work

[xCaster]

I posted a video with a demostration of my problem,hope that helps you.

[Daniel]

This is odd I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.

[xCaster]

Ok

[xCaster · Accepted solution]

Ok I solved,that's my bad.

An hour ago I supposed that the problem could be the applications that doesn't make me play the sound.

And that's the solution: I disinstall an app called Amplify,then I reload.

Finally the sound works,so thanks all of you for the support

xCaster