No control in lock screen on Android Pie

[user-removed]

Plan

Premium

Country

Germany

Device

Samsung Galaxy S8

Operating System

Android Pie 9.0 April 2019 Patch

there is the problem that I can no longer control Spotify on the lock screen although the controls are all displayed. The device is a Samsung Galaxy S8 powered by Android 9 and the April 2019 security patch.

The following steps have already been tried:

- Cache of Spotify app emptied
- Spotify app has been reinstalled
- Log out and log in again
- Android system cache deleted
- Android reinstalled

Thank you for a quick feedback

[Guido]

Hey @user-removed.

Thanks for getting in touch!

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. We'll get this sorted as soon as possible.

Sorry for the inconvenience. Let us know if you have further questions.

Have a nice day!