Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

On android auto, Spotify mutes when a notification comes in, and then stays muted

On android auto, Spotify mutes when a notification comes in, and then stays muted

premium/usa/samsung galaxy s22 ultra, android 12

every time i get a sms notification on AA the music volume lowers. ok. NBD... but lately, the volume never returns to normal. it stays lowered till i unplug/re-plug phone.  it doesnt do this with any of my other audio apps, and it does it with spotify in every vehicle ive been able to test it on.  

 

occasionally i dont realize it and i turn the volume up to compensate. then the next time i get in my car i legitimately almost blow out my speakers and ear drums.

 

it has made spotify unusable until i can find a solution.

 

 

Reply
1 Reply

Hey @Idiggplants,

 

Thank you for reaching out to the Community and welcome.

 

This type of issue is usually related to some damaged cache stored on the app. First, we'd recommend performing a clean reinstall of the app on your Android phone by following the steps in this article. This will also update the Spotify app to the latest version.

 

After this, restart your Android phone and try again. Also, check if you have any OS updates available as they may affect the proper behavior of the app.

 

If the issue persists, include in your next response the Spotify version you're currently running to continue investigating your case.

 

We'll be on the lookout.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts