Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

On foldable devices, different resolutions can affect the display effect of the app's pages.

On foldable devices, different resolutions can affect the display effect of the app's pages.

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below:
When the large screen enters the song playback page and then folds to the small screen, the page layout becomes crowded and even unusable.

Hope the App can be well compatible with foldable screens of different resolutions.

screenshot-20250224-113546.png
Reply
4 Replies

Hi there @liya2025,

 

Thanks for reaching out. We'll be glad to investigate this behaviour for you.

 

We haven't seen any other reports about this exact behaviour, but we have seen similar issues with UI elements being out of place on devices with unconventional aspect ratios, so perhaps it has something to do with that. 

 

So that we can investigate this in depth, could you please provide us the following:

  • The exact makes, models and Android version of your affected device
  • The exact Spotify Version you use.
  • Is this on all devices or only on this one? Is it only on the external screen or the main one too?
  • When did this start happening? Did it work before some point?

With this information, we’d be happy to investigate.

Keep us posted.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hi,
1.This issue exists on foldable devices such as the Samsung Fold4 and HONOR Magic V3, as shown in the left image on the Magic V3.
2.This has nothing to do with the Android version or the app version. The problem has always been there.
3.The issue only appears after switching from the large screen to the small screen.

Additional information:
You can test on foldable devices such as Google Pixel Fold, Samsung Fold or Honor Magic V3.

 

Test steps:
1. Enter the song playback page on the large screen, then fold the screen to the small screen and observe the page display effect. The page will be slightly compressed, like the screenshot on the left in the post.
2. After changing the resolution of the device's internal screen through "adb shell wm size 2172x2352" on the device you tested, the problem as shown on the right will be reproduced.

 

Please pass the problem to your internal R&D team for investigation. Could you provide an email or WhatsApp for technical communication?

hi,

Can Spotify's R&D team optimize and solve this problem?

Suggested posts