Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 68189 Views
  • 69 replies
  • 26 likes
  • 68189 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 29019 Views
  • 5 replies
  • 0 likes
  • 29019 Views
  • 5 replies
  • 0 likes

Superuser Contribution PLAYBACK SETTINGS GRAY OUT WHEN PLAYING SPOTIFY ON AMAZON ALEXA ECHO DEVICES!

Plan: PREMIUM!Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my spotify playback settings become grayed out! whenever attempting to play spotify through any ...

  • Casual Listener
  • Plan: PREMIUM! Country: US!   Device: GALAXY NOTE 20 ULTRA 5G!   Operating System: ANDROID 13!   My Question or Issue: This act just recently started!  Where all my sp...
  • BROTHERMUHUMMAD
  • Casual Listener
  • 287 Views
  • 5 replies
  • 1 likes
  • 287 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Disable Playback Controls

PlanFreeCountryNZDeviceOPPO A17Operating SystemAndroid 12 My Question or IssueI have a simple lock screen, and when I see the Spotify playback controls there, it ruins it, but that's not all. I want to find out how to disable the playback controls no...

  • Casual Listener
  •   Plan Free Country NZ Device OPPO A17 Operating System Android 12   My Question or Issue I have a simple lock screen, and when I see the Spotify playback controls there, it ruin...
  • Adam022695
  • Casual Listener
  • 4702 Views
  • 10 replies
  • 0 likes
  • 4702 Views
  • 10 replies
  • 0 likes

No puedo reproducir mi música

No me deja reproducir ninguna lista de reproducción ni en mi biblioteca ni en busqueda

  • Visitor
  • No me deja reproducir ninguna lista de reproducción ni en mi biblioteca ni en busqueda
  • Jose_M
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Dj repeats same songs

If I'm listening to the DJ AI channel on mobile and pause it, when I start listening on desktop, it usually picks up where I left off. If I listen for a while, then go back to mobile, it starts back where I paused on mobile earlier and plays all the ...

  • Casual Listener
  • If I'm listening to the DJ AI channel on mobile and pause it, when I start listening on desktop, it usually picks up where I left off. If I listen for a while, then go back to mobile, it starts back ...
  • Technotenshi
  • Visitor
  • 32850 Views
  • 45 replies
  • 4 likes
  • 32850 Views
  • 45 replies
  • 4 likes

Solved!! Song keeps restarting randomly

PlanPremiumCountryUS DevicePixel 9 ProOperating SystemAndroid 15 My Question or IssueThe Spotify app keeps restarting the current song randomly after 2 to 50 seconds. I have tried restarting my phone and reinstalling the app. Not tied to any bluetoot...

  • Casual Listener
  • Plan Premium Country US   Device Pixel 9 Pro Operating System Android 15   My Question or Issue The Spotify app keeps restarting the current song randomly after 2 to 50 seconds. ...
  • ruobri
  • Casual Listener
  • 111 Views
  • 2 replies
  • 1 likes
  • 111 Views
  • 2 replies
  • 1 likes

Superuser Contribution Wear OS app keeps watch always awake

PlanPremiumCountryUnited KingdomDevicePixel Watch (1st Gen) with Pixel 7 ProOperating SystemWear OS 5.0 on watch,Android 15 on phone My Question or IssueWith the latest version of the Spotify app on Wear OS the app no longer respects the watch gestur...

  • Regular
  • Plan Premium Country United Kingdom Device Pixel Watch (1st Gen) with Pixel 7 Pro Operating System Wear OS 5.0 on watch, Android 15 on phone   My Question or Issue With the lates...
  • Veryjiggy
  • Casual Listener
  • 1366 Views
  • 27 replies
  • 2 likes
  • 1366 Views
  • 27 replies
  • 2 likes

Superuser Contribution Spotify stops playing abruptly

For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abruptly. When I open the app again to pick up where th...

  • Visitor
  • For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abru...
  • Eni
  • Moderator
  • 3827 Views
  • 6 replies
  • 1 likes
  • 3827 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle function Liked Songs

PlanPremiumCountryNetherlandsDeviceOnePlus 7T My Question or IssueFor some reason since the last update, the shuffle function in my liked songs, instead of shuffling the songs, creates the same 'playlist' based on from which song I trigger the shuffl...

  • Newbie
  • Plan Premium Country Netherlands Device OnePlus 7T   My Question or Issue For some reason since the last update, the shuffle function in my liked songs, instead of shuffling the songs, c...
  • AlejaR
  • Moderator
  • 11309 Views
  • 8 replies
  • 2 likes
  • 11309 Views
  • 8 replies
  • 2 likes

Superuser Contribution Songs in Play queue are duplicated

This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not. I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 Whenever i move a song in the queue it gets duplicated to the ne...

  • Casual Listener
  • This is an existing issue, but marked as "fixed". I can't comment there, because it's supposedly fixed, but it's not.   I have a google pixel 7 with Android 15. Spotify version 9.0.36.697 &nb...
  • Maria
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa doesn't recognize a Spotify playlist

PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating SystemAndroid 13 My Question or IssueI created an Eagles playlist using Spotify on my phone. When I ask Alexa to play this playlist on Spotify, it plays Eagles radio on Spotify, ra...

  • Visitor
  • Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13   My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...
  • MihailY
  • Moderator
  • 14129 Views
  • 39 replies
  • 0 likes
  • 14129 Views
  • 39 replies
  • 0 likes

Solved!!Superuser Contribution Android Tablet: Comment overlay during video playback blocking the screen

While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderly person he needs these. On my Phone (also Samsung) it ...

  • Casual Listener
  • While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderl...
  • Yordan
  • Moderator
  • 1658 Views
  • 18 replies
  • 0 likes
  • 1658 Views
  • 18 replies
  • 0 likes

Superuser Contribution Android , Spotify crash after few days of using

PlanPremiumCountryNepalDevicePoco F3 Operating SystemA15 running crdroid 11.1 My Question or IssueMy Spotify keep crashing after few days of using it and after crashing its name changes to Event or com.spotify. Clearing cache or clear data wont fix i...

  • Casual Listener
  •   Plan Premium Country Nepal Device Poco F3  Operating System A15 running crdroid 11.1   My Question or Issue My Spotify keep crashing after few days of using it and after c...
  • Joan
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Add to Playlist (+) Button Missing in Landscape Mode – Android App v9.0.36.697

Hi team, Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697). When using the app in landscape mode, the “+” (Add to Playlist) button doesn't appear on the Now Playing screen. However, once I...

  • Newbie
  • Hi team,   Just wanted to report a small but annoying issue I noticed with the Spotify app on Android (version 9.0.36.697).   When using the app in landscape mode, the “+” (Add to Playl...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before.   The new widget will make it simpler and faster to acc...
  • Timbo6sic6
  • Casual Listener
  • 68189 Views
  • 69 replies
  • 26 likes
  • 68189 Views
  • 69 replies
  • 26 likes

Superuser Contribution 2 Issues On Tablet: Landscape Mode For Lyrics Is Not Available + Player Disappears

Spoiler (Highlight to read)PlanPremiumCountryTürkiyeDeviceSamsung Galaxy Tab S8 (SM-X700)Operating SystemAndroid 13, One UI 5.1My Question or IssueSince a couple weeks, I'm having 2 troubles on the Spotify app on my Galaxy Tab S8 tablet. Those are st...

  • Newbie
  •   Plan Premium Country Türkiye Device Samsung Galaxy Tab S8 (SM-X700) Operating System Android 13, One UI 5.1 My Question or Issue Since a couple weeks, I'm having 2 troubles o...
  • hazman
  • Newbie
  • 10345 Views
  • 46 replies
  • 20 likes
  • 10345 Views
  • 46 replies
  • 20 likes

Superuser Contribution App freezing between songs or switching playlist/podcast

PlanPremium DeviceSamsung Galaxy S23Operating SystemAndroid version 14Version 9.0.36.697My Question or IssueMy Spotify app has been so frustrating lately that I consider canceling my subscription. While normally listening to a playlist, app would fre...

  • Casual Listener
  • Plan Premium   Device Samsung Galaxy S23 Operating System Android version 14 Version 9.0.36.697 My Question or Issue My Spotify app has been so frustrating lately that I consider cancel...
  • MihailY
  • Moderator
  • 541 Views
  • 2 replies
  • 0 likes
  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution Version .593 auto starts dolby equalizer

Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next song it plays. dolby just creates distortions and ...

  • Regular
  • Latest version of Spotify premium auto-enables the Dolby atmos equalizer on android 12+ when playback starts. If I turn dolby off from the phone's audio settings, spotify enables it again on the next...
  • Zacabeb
  • Newbie
  • 888 Views
  • 9 replies
  • 2 likes
  • 888 Views
  • 9 replies
  • 2 likes

Superuser Contribution Android app slow

PlanFreeCountryBrazil DeviceMotorola moto G22 Operating SystemAndroid 12 My Question or IssueThey finished the lite version with the argument that people now have smartphones and more accessible internet... The problem is, even with 4GB of RAM and a ...

  • Regular
  • Plan Free Country Brazil  Device Motorola moto G22  Operating System Android 12   My Question or Issue They finished the lite version with the argument that people now have s...
  • Ariel27
  • Regular
  • 509 Views
  • 9 replies
  • 1 likes
  • 509 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

  • Casual Listener
  •   Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...
  • NormanSawyer
  • Casual Listener
  • 83321 Views
  • 86 replies
  • 9 likes
  • Android
    autoplay
    bluetooth
  • 83321 Views
  • 86 replies
  • 9 likes