Online

[SantiagoPE]

Plan

remium

Country

Italy

Device

Honor view 10 lite

Operating System

Emui 9 (android 9)

My Question or Issue

Sometimes, when I can add a song into a playlist it tell me "go online to see the menu" 

But i'm online... I'm listening songs in streaming... 

[Jᴀᴄᴋ]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!