Pausing playback every time phone "sleeps" AND not playing full playlist

[audrey427]

Hi!  I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app):

1. My phone goes into "sleep" mode after no activity on the screen for a while (android).  Whenever this happens, which is about every 2-3 songs, the playback on spotify pauses and I have to manually trigger it to start playing again.  Is there some way to get it to continue to play even when the screen goes dark on my phone?

2. I have 4 hours 15 min of music on my playlist, yet shuffle play continues to play the same handful of tracks over and over (maybe 15-20 songs) while it has yet to ever play some of them.  Each time I use it, I might get to hear 2 new (ie: not yet played) tracks in a 45 min time period.  Is there something in the settings?  Or is this improved with the premium version?

Thanks a lot in advance for any tips!

Audrey

[Daniel]

Ok, question 1... I suspect you have either an app or setting enabled to disable mobile data when the screen is off. Check your Power settings and see if this is the case.

Secondly; agree. Shuffle sometimes isn't as random as it should be. The developers are aware and I know they are looking at the algorithms for this to try and improve our.

[audrey427]

Thanks a lot for the reply Daniel.  

As for my power settings, I don't see any options to disable mobile data when the screen locks, and I do get notifications of new emails and apps being updated automatically even when the screen is locked so I don't think mobile data is disabled.  I did find a thread of people on iphone who were experiencing the problem I had... seems like I need to disable the screen lock or put it on a much longer sleep time.  Of course that will eat up my battery but not sure what other options I could do at this point... 

[Daniel]

Do you have a cache cleaner, task manager or battery saver app installed at all? Things like Clean Master, Juice Defender etc?

[audrey427]

Yes I do, I have Task Manager AND Juice Defender.

do these thinsg somehow interfere?

[Daniel · Accepted solution]

Oh yes!

Try disabling JD and see if it now works 😉

I used to use it but then realised I'm dumbing down my smartphone... and these days a phone can generally last a day on a charge so I removed it.

[audrey427]

Ok thanks, i will try it when I'm at the gym tonight! 

[audrey427]

That seems to have done the trick!  It didn't shut down on me when the phone locked.  Thanks a bunch!

[GYWH]

Hi! Been having the same problem, and was wondering what JD is and whether I control the solution to this issue using the Spotify settings, or my phone's core settings.

Thanks a bunch for taking the time and have a great day 🙂

[blenka1]

What is JD?! Thanks