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Plan
Premium
Country
England
Device
(Samsung Galaxy S7)
My Question or Issue
This seems like such a ridiculous question to ask. I want to be able to shuffle every single song I have downloaded, including albums that I have downloaded.
For example, I have several Foster The People albums saved but when I go to Songs it only shows singles I have downloaded. If I search "Foster The People" there are no results in my All Songs section. I know for a fact on the Apple version of Spotify, this is not an issue as downloaded albums appear in the All Songs section.
Am I missing something glaringly obvious because this is a really frustrating issue?
Hey @pratay1,
Welcome to the community!
If you save an album to Your Library, all of the songs from the saved album should show up in the "Songs" section of Your Library.
To resolve this issue, let's try a quick clean reinstallation of the app. Just follow these steps.
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
Let me know how it goes. Happy listening 🙂
Hey @pratay1,
Thanks for that information!
Let's try clearing the cache of the Spotify app by following these steps:
If that doesn’t work, can you try saving an album to Your Library using the web player, and check if the songs from the album appear in the "songs" section of Your Library?
Keep me posted 🙂
Hey @pratay1,
Are the albums that you're trying to listen to part of the Spotify catalogue, or are they local files that you've synced to your mobile?
Keep me posted 🙂
Hey @pratay1,
Using your mobile device, can you confirm that you've saved the albums to Your Library, and not just downloaded them to use in Offline Mode? If they've been saved, they should have the green check mark next to each song's name when you click on the song.
Also, please note that the downloads hub on the iOS version of Spotify was removed, so there isn't a place to go where you can find every downloaded song on your device. The idea to bring back this feature can be found here.
Keep me posted 🙂
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