Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
South Africa
Device
Oppo A53s
Operating System
Android 12
My Question or Issue
My Play bar disappears on my app regularly the only way I can get it back is by opening the desktop app changing device to desktop app and then back to the phone then the bar reappears after I press play in a playlist. See attached screenshot of playlist supposedly playing but no play bar.
This happens even when my desktop app is closed even computer off.
The little music bars still bounce on the playlist like the music is playing but there is no sound an any device.
This is extremely annoying especially when I am not home and cannot play music again until I get back to my PC and perform the fix as per above. Even restarting phone or reinstalling the app does not fix this only using the desktop app as described above.
Please assist me.
Is it similar to this ?
https://community.spotify.com/t5/Android/Now-Playing-Bar-Missing-On-Samsung/td-p/5471392
Same only its not a Samsung.
Plan
Premium
Country
Device
Samsung Galaxy S21
Operating System
Android 13
My Question or Issue
After relun the app and trying to skip the song that was played in the last session it doesn't go to the next song from the playlist. The player in the bottom of the app screen disappears but the animation of the song playing on the playlist remains (screenshot 1). If try to do it while the player is opened this happens (screenshot 2). Also when trying to continur playing from the notification bar app same happens, song plays till the end then nothing. Reeboot of the device and reinstallation of the app didn't help.
Hi folks,
Thanks for your posts. Sorry to hear that this is happening with your apps.
Can you please run a clean reinstall, making sure you wipe all app data and cache before installing the app. You can follow this guide.
If the Now Playing bar disappears after that again, please provide us with the following info, if you already haven't:
Keep us posted.
I followed those steps (minus deleting the folder as I don't think that works in Android 13) and I am experiencing the same issue. I linked my post with a video of the exact reproducable issue above. I have a Samsung Galaxy S21 FE 5G (SM-G990U) Android 13 Security Patch October 1st. Kernel is 5.4.17. Spotify 8.7.90.544. The play bar dissappear after the previous song interrupted when the app is closed has finished, or been skipped.
Experiencing the same issue after the last Spotify update. Clearing storage, cache, reinstall, reboot did not work. Please resolve!
Plan
Premium
Country
India
Device
Samsung A73 5G
Operating System
Android 13, One UI 5.0, Security Patch October 22
My Question or Issue
I am using the latest version of the Spotify App(8.7.90.544).
Occasionally the next song in the playlist does not play and the Current Playing Bar at the bottom disappears. I followed the advice in the older post(Submitted by Mario on 2022-04-10). This did not help.
I then kept the app in the foreground and fortunately could see that the current playing UI sinking and disappearing when the song ends. But the animation on the playlist is still moving and the notification tray shows the last song that was playing. (I took a screenshot as well)
It's annoying as I need to kill and relaunch the app or find the playlist I was listening to and try and resume from the last song.
I followed all these steps and the problem was fixed for 2 days now its back again.
What is the fix?
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ