Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playing time has gap of 1 second to smartphone app on Spotify Connect for Amazon Fire TV/Stick

Playing time has gap of 1 second to smartphone app on Spotify Connect for Amazon Fire TV/Stick

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the remote of the Amazon Fire TV. In this cas the time display shows 01:59, 01:60, 02:01 ... correct would be 01:59, 02:00, 02:01. And if you compare the current time of your smartphone and the Fire TV you see the FireTV is a second later, i.e. Smartphone 0:30, FireTV 0:31.

 

Steps to reproduce the issue:

  1. Start a song playing on Spotify Connect for Amazon Fire TV by playing a song via i.e. an Android App.
  2. Choose next track with the fire tv remote (IMPORTANT!, if you just playing a song from the app the time is correct)
  3. Wait until the song has played about 59 Seconds.
  4. See the app displaying 0:60.

After triggering this issue and playing another song normally from the Smartphone, the timing is correct but the problem of playing up to 0:60 continues.

 

What steps you’ve tried already: nothing, as in my oppinion only the developers could change something 😉

Your device and operating system (e.g. Samsung Galaxy 4, 5.1.1) Spotify Connect: Amazon Fire TV Stick; Smartphone: Nexus 4, Android 5.1.1

Type of Spotify account you have (Free/ Premium): Premium

The app version of Spotify you’re using: Smartphone 3.4.0.764, Spotify Connect (Amazon Fire TV) 0.1.2

 

Any screenshots, if they can help to explain your issue: see Attachment

 

Suggestion: On Skipping a track with the remote the time value is set to 1 instead of 0 (or something similiar) as it correctly works if the song is skipped by the smartphone app.

IMG_20150823_125602.jpg
Reply
0 Replies

Suggested posts