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Plan
Free/Premium
Country
Germany, but I think the problem is globally.
Device
Samsung Galaxy S23 Ultra
Operating System
Android 14
My Question or Issue
I just recognized that playlist links direct into the Spotify app do not work anymore.
They just lead to the Spotify web page.
I also recognized that it will work one day and just if you use the playlist link shared on WhatsApp. Just copied (by the 3 dots) does not work at all.
But after one day leading direct into the app it just changes to lead again just to the Spotify web page (without being logged in your account).
For a long time now it seems like there were two types of links. If there was a "si=" in the link it lead direct into the app and without the "si=" in the link it lead to the web page. But this does not work anymore.
And as I want people to follow my playlists this is very bad for me. Because when people are leaded to the web page without being logged in they cannot give the playlist a like without loggin in. And most of the people do not know there password or just wont give the like when they have to do just one step more.
So my question is, do you know why it does not lead to the Spotify app direct anymore?
Is there a special option how I can activate the direct link?
Or is it just a temporary problem?
Thank you all and regards.
Hey! Welcome to the Spotify community!
Regarding your question, when you open a Spotify link for the first time, the device should give you the option to choose whether you want to open it in the app or on the web page. Perhaps you may have mistakenly placed the open option on the web page.
However, there are a few steps in this Google support article that you can try to get these links to open again in the original app!
Keep me informed if you still have any questions or queries 🙂
Thank you for your answer!
But this does not help me.
My problem is if I come from an Instagram ad. So if I click into the add I am forwarded to a landing page and if I click play in the landing page it will push me to the spotify web page and not direct into the Spotify app.
So like I said until now it could be managed with the "si=" and then it asks if you want to open it in the app. But this is not happening anymore.
Is there a solution for this?
So
Noone else have this problem?
Thanks for the details, @nevergrownup.
So we can get a better understanding, how do you share the playlist links with others or to other apps? Do you use the Copy link option or directly choose the other app from within Spotify?
Could you try with copying and pasting the link in your browser on the phone? Do you see a message that asks you if you'd like to open the app?
Lastly, it'd be very helpful if you could send a video recording showing the redirect from Instagram to the web page. You can attach it to your next response via the Insert Video option in the post editor and if the attachment's too big, then you can upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).
We'll be on the lookout 🙂
Thank you for your help!
I share it via a landingpage.
And there I used the link generated from Spotify when I share the playlist. So its the right link with the ?=si in it so the Spotify app should open directly.
So here is an example.
When people click into the ad they get into the landingpage.
https://www.submithub.com/link/emerging-emo-anthems
When they click play in the landingpage they open the following playlist
https://open.spotify.com/playlist/3HJG6249YdGnURupcrfdFu?si=eLKyi9eaTRat-TkMJiznug&pi=FHfIafKrRUmpl
As the ?=si is in the link the link should open the Spotify app direct (or with the question like you mentioned), but this does not happen.
As I already recognized it works if i do not come from the ad on facebook. So just copying the link into the browser of the phone works fine, but not coming from the facebook ad.
So maybe it has something to do with the facebook browser?
Attached you can see the whole process with an video.
Hope this helps for understanding.
Thank you!
Hi there @nevergrownup,
Thanks for providing these details!
The issue is more likely coming from the in-app browsers in apps like Facebook and Instagram rather than the URL. We're unable to provide an ETA for a fix at the moment, I'm afraid, but we’re constantly looking for opportunities to enhance the user experience for everyone, so your feedback on this is greatly appreciated - thanks for sharing it here 💚
In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.
The Community is here if there's anything else you need assistance with.
Cheers 🤘
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