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Playlist restarts after one song no matter what

Playlist restarts after one song no matter what

This playlist always restarts from the beginning after a single song every time. https://open.spotify.com/user/1264501967/playlist/33MGoclKUyPGKgrlcNEdFl?si=tsrInGBgRsWfU9o7cneIMA After restarting, the songs play/queue as expected. When shuffle is on, it correctly randomizes the songs. Attached is a screenshot of starting a song in the middle of the playlist and showing that the next song is the first in the playlist

Screenshot_20180408-100219.png
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3 Replies

Hey @radicaledwardo, welcome to the Spotify Community! 

 

We listened to the playlist, but it plays fine from our end. Can you let us know the brand/model of your device, it's operating system and the Spotify version it runs?

 

Also, we can see in the screenshot you sent that you were using a speaker. Does this happen only while playing the playilist on your speaker, or it also happens if you use only your phone?

 

Keep us posted.

JulianModerator
 
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Hi,

 

Yes it only happens when connected to my Google home mini (I really thought I had mentioned that). The wifi connection seems fine.

Hey @radicaledwardo,

 

Thanks for the info! It's possible that there's been a slight hiccup with your registered offline devices. To solve this, could you log in at https://www.spotify.com/account/offline-devices/ and remove all registered devices with the Remove All Devices button? You'll have to resync all of your tracks for offline listening, but it could solve your issue. 

 

If not, could you let us know which device you're casting from? Do you have the same problem when you ask your Google Home Mini to play the playlist, while Spotify is not running on your phone?

 

Keep us posted!


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