Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlists are not playing the songs in them

Playlists are not playing the songs in them

Hello, this morning I started listening to music as i regularly do. However, when i tried to shuffle play my playlist, not a single song in it actually played, and the song that started playing isn't in the playlist and generally a different song from one of the artists on my playlist that i do not have saved  (and in some cases is from an artist that i do not listen to). This just started happening today and i wanted to know if there was a fix. 

 

----- If it helps , this happened on an android device using the free version of Spotify

Reply
11 Replies

Hey @iamamerp

 

Not sure if this is why that is happening, but the free version works differently in the mobile app than it does on the desktop app.

 

https://support.spotify.com/us/account_payment_help/subscription_options/spotify-free-on-your-mobile...

 

If you do not have premium, on mobile, you get ad-supported, shuffle-only access on compatible devices. This means:

  • You can’t stream specific songs on demand, and you’re only able to skip a track 6 times per hour.
  • Sometimes you'll hear a mix of similar tracks from other artists to what you're playing.

Just head to any playlist, album, or artist page and press SHUFFLE PLAY. Your music will begin playing right away.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

The thing is though that it just started happening this morning, normally what would happen is that i would shuffle play and a song in my playlist would play and then a suggested song would load up. But since this morning, when i tap shuffle play the first song that plays is suggested and when i look at the line up it says one of my actual songs is next. However, when one of the songs from the playlist is supposed to play according to the lineup it never does.

   

I am having this issue. I have figured out what is causing it. In the most recent update if you hit shuffle play on playlist it plays the "Playlists radio" on shuffle. The playlist radio is auto generated based on the songs in your playlist and may or may not include your playlist songs. It's SO STUPID because the old behavior was that "Shuffle play" would just shuffle the playlist which actually makes sense. A work around is to play any song in the playlist and then make sure the shuffle playback button is selected by the play button.

 

I am pretty pissed they would change the behavior of the shuffle play button and not let you change it back in the setting menu. It's moronic. 

Hello @djnugent
Thanks a lot for your help but i didnt really understand your work around could you clarify for me please
-- By the way, i totally agree. If i wanted a radio app i would have downloaded pandora or something like that

If you have a setting "autoplay" in spotify settings, try turning it off.

Doesnt work, the first song that plays is suggested.

---Thanks for your help though

Hi @iamamerp and everybody! Thanks for reaching out. Could you let us know a few specifics? We'd like to find out: 

- the exact device, OS, and version of Spotify that's being used.
- if AutoPlay enabled/disabled: https://support.spotify.com/us/using_spotify/search_play/autoplay/.
- when exactly this started occuring for you.

Keep us posted, we'll see what else we can suggest.

Thanks,
Jack

Hello Jack, i am using a galaxy s6 edge running on marshmellow, and the spotify version i am using is 7.7.0.1179 arm V7, autoplay is not enabled, and this problem occured around three weeks ago, right after an update.
-- Thanks for your help

I'm experiencing this issue too with spotify free on my galaxy s6.

I'm also having this issue. I can't even just select the song I want from the playlist. All I get is **bleep**ty random music not even in my saved music. If this keeps up I'm switching to Google music even though I've been with Spotify for years

I’m having this same problem. Listening to morning acoustic, the next song that comes on is rap music. Can’t figure it out. I go back in, select the next song on the playlist and t changes again as soon as that song is done. 

Suggested posts