Playlists with local files is pending. How do i sync them?

[schonefeld]

Hi everyone!

Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they all just show up grey in my playlists and i am not able to sync them it appears. I've tried reinstalling spotify on both my computer and android device, removing cache on my android etc. Nothing works.

I've been searching around the web for a day or two but i can't seem to find an answer on how to solve this. Any help would be much appreciated.

[Liam]

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@schonefeld wrote:

Hi everyone!

Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they all just show up grey in my playlists and i am not able to sync them it appears. I've tried reinstalling spotify on both my computer and android device, removing cache on my android etc. Nothing works.

I've been searching around the web for a day or two but i can't seem to find an answer on how to solve this. Any help would be much appreciated.

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Hi - welcome to the community 🙂

I to am using an S2, however I don't use local files. 

I think I remember seing a thread like this before, but I can't remember. Please ensure you have followed these steps: http://community.spotify.com/t5/Mobile-Android/Troubleshooting-Spotify-on-Android/td-p/113082

[schonefeld]

I've tried everything there is said about this problem in other threads. Reinstallning, deleted the cache, network is working fine, all firewall and anti virus programmes turned off. Tried removing the songs and adding them again. The problem is that my local files cannot be played (they're grey) and it will not sync. I've seen some threads that looks like the same problem but they tend to die out without any answer. Is this a problem that cannot be fixed? It kinda sucks paying for something that isn't working and no answers from any kind of support.

edit: I use windows 7, android OS is the latest version and so is the spotify clients aswell.

[neekers]

I was reading a very similar post about this called "Android doesn't download offline playlists". They came to the conclusion that it was billing related, but that's not my case or some others in that thread.  I did my own investigation and found that while syncing with the client app, it showed that my android was actually OUT OF SPACE!!!  So it can't sync without a place to sync it.

Move the app the SD card or delete some other downloaded music to get yourself going again.