Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Please help!

Please help!

I recently got a new phone and tried to download my play lists. It lets me download everything, and then the next time I go to open the app it says it will need to delete everything because i have reached the  maximum allowed devices.

 

I have logged in and click "remove all synced devices" and "log out everywhere" several times... each time the same issue happens.

 

I have tried clean installs and repeated downloads.

 

How is there now support directly from spotify....? I am going to have to cancel my account if this cannot be resolved.

Reply
2 Replies

Can someone please tell me how I can contact spotify support directly? There is no way to do it other than community forums. I do not see how that is acceptable when you pay monthly for a product..

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts