Podcast queue is playing older episodes instead of the next one

[Charltonsd]

Whenever I finish an episode of a podcast, instead of playing the next episode it plays an older episode. Usually, it jumps back about 18 episodes. I have tried uninstalling and reinstalling the app, clearing the cache, and restarting my phone, but the problem still persists. If I manually remove the older episodes from my queue it works fine as long as I don't switch podcasts, but it is still pretty irritating.

[Vasil]

Hey @Charltonsd, 

Thanks for reaching out!

We tried reproducing the issue but to no avail. Could you let us know what mobile device device this is occurring on?
Additionally, we'd like to know its OS version and current Spotify app version.

With this aside, I'm also wondering if this happens to every podcast or just some of them and I'm interested in seeing what your sorting options for the affected podcasts are. You'll find this button right under the 'Episodes' tab:
 

Lastly, it would be great if you could send us some screenshots or a video recording of the issue so that we can take a closer look at what's going on.
What we'll need to see is the main page of an affected podcast where the episodes are listed, your podcast sorting options, what episode you play and which episode it switches to after.

Many thanks! We'll be on the lookout for your reply.

P.S. We'd also like to know if you're experiencing this error only on this device or across multiple ones. Cheers!

[Charltonsd]

The Spotify app version is 8.9.70.556. My phone is a T607DL. I'm not sure how to find out what OS version it is using. Here are some pictures.

Hopefully, these can help illustrate what is happening. This problem is only happening on this device, when I use Spotify on my Playstation everything works fine. I have tried several different podcasts, and this issue has come up with everyone that I've tried.

[Maria]

Hey @Charltonsd,

Thanks for all additional info 🙂

We had a look at the screenshots you sent over and we see that the podcast currently is sorted by Oldest. Could you try changing it to Newest instead to see if you notice any difference? Once it's done, start a different podcast and then head back to the first podcast that you changed the settings on.

You can also try adding the Unplayed filter, if you haven't listened to the newer episodes before, as this should prioritize those episodes.

Should the current app behavior still persist for you, it would be great if you could check the OS version. The exact steps may vary a bit depending on the device version, however, you should be able to find it in the device's settings > System > About phone.

Let us know how you get on!

[Charltonsd]

I have tried sorting by newest and filtering so that only unplayed episodes are displayed and that still hasn't fixed the problem. Even when I sort by unplayed, it will still put previously played episodes in my queue. My phone is running on Android version 13.

[Eni]

Hey there @Charltonsd, 

Thanks for getting back to us. 

Could you let us know if this started after a specific event such as an update either of Spotify or the OS of your phone?

On another note, would you mind asking a friend or a relative to log in to their account on your device to see if they can replicate this behavior with their account? It'd also be useful if you could log in to your account on a different phone to check if the same happens. 

We'll be on the lookout.

[Charltonsd]

I don't remember any recent updates to either Spotify or my phone before this problem occurred. I was however in a different country when I first encountered this issue, if that's relevant.

[OscarDC]

Hey @Charltonsd,

Thank you for keeping in contact.

Just to cover all the basics, since there's a newer version of the app than the one you shared previously, would you mind performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it’s more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble. 

If the issue persists, could you try with a different Wi-Fi network to see if it makes any difference? If you don't have another network, you can use a mobile data hotspot to test it.

Hope this helps. We'll be on the lookout.

[BrookeSpot]

I'm having the same problem on two different phones. 

Spotify app version 8.9.76.538

Phones Moto G play 2023 (Android 13), Moto G stylus 2022 (Android 12)

[MihailY]

Hey @BrookeSpot,

Thanks for reaching out.

Can you try the steps suggested in this thread and provide the rest of the info that was requested? To summarize:

• Does this happen with all podcasts? If not, please provide links to the affected ones.
• What happens when you change the filtering and sorting options?
• Does this occur when logged in a different account?
• A short video or a few screenshots showing the queue.

We'll be on the lookout for your reply.

[BrookeSpot]

This morning I was trying different podcasts and sorting options, and the extra episodes were coming up in the queue every time and then partway through it just stopped happening. I don't know what changed, but for now I can't contribute further here.

[dubla89]

Podcasts seem to only play in chronological order, however the default view is most recent first. Please, allow us to play episodes in reverse if we want to or play them in the order shown/we select.

When I find podcast I will listen to the top (most recent) episode only for it to stop playing at the end. If im driving or otherwise busy, i cant start queing songs or making pIaylists. want it to keep playing down the list, in the order I see them

There are several list view options to chose from. But what is the point if they all play chronologically!?

 

 

[BrookeSpot]

I was able catch in a recording when previously played episodes were added to the playlist. We had listened to an episode of the podcast early in the day and then switched to a music playlist, listened to that for maybe half an hour, and then later in the evening I started screen recording before switching back to the podcast. When I go back to the podcast, it keeps the sort order I had selected (oldest first) but it always goes to all episodes, so I switched to unplayed. I started recording after selecting the episode to play next, and when I went into the up next playlist, 16 older episodes were at the beginning of the playlist. I can't seem to replicate this when I switch briefly to something else and then switch back, but only if I listen to something else for awhile, leave the app, and go back to the podcast later.