Podcasts skip forward and back ~10s

[ralphatobe]

Plan

Premium

Country

USA

Device

Pixel 7

Operating System

Android 14

My Question or Issue

When I listen to podcasts, the playback will occasionally skip back ~10 seconds and then skip forward ~10s later. The skips occur at the same timestamps when I replay the podcast. This happens for downloaded episodes and this issue has been ongoing for years.

Clearing my cache and reinstalling Spotify fixes the issue temporarily, but for me it starts again in less than a week.

I am using Spotify version 8.9.78.513

[Ivelina]

Hey @ralphatobe,

Thanks for posting this thread in the Community and for the included details. It really helps with the investigation.

Does this behavior only happen on one device or across devices? If you're having issues specifically with downloaded episodes, then let's concentrate the troubleshooting there.

If you're using an SD-card I recommend removing it and giving Spotify a clean reinstall with the steps here. After that, don't put it back in the phone and make sure to download the podcast episodes with a stable internet connection. 

If you're still experiencing the skipping, you can also test by downloading the episodes with a different internet connection (mobile data/Wi-Fi) to check if this will make any difference. 

Lastly, it'd be great if you could send us a screen recording of how things look like from you end and you can attach it via the Insert Video option in the post editor. In case the attachment's too big, then you can upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

Hope to hear from you soon 🙂