Problems in Galaxy S7 Edge Android APP with memory micro sd 128 GB

[Prduck]

Hello

I have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory and erases all music I downloaded.

Hola
Tengo un Galaxy S7 EDGE, con una micro SD 128 GB
Si a la app le digo que descarge la musica en la micro SD, al reiniciar el telefono, este me pide el usuario, me selecciona la memoria interna y me borra toda la musica descargada.

[RebellionZero1]

Same problem with my galaxy 7 edge. If I restart my phone for whatever reason, the next time I open the Spotify app all my offline songs are gone. It also tells me I have more than 3 offline devices (if I go to my Spotify it shows only one). And finally it will default to downloading into my main memory instead of my sd card which has significantly more memory. Please help!

[Prduck]

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already solved

1. Delete offline devices.

2. Updates the APP.

3. Login with your account.

3. Select the micro SD.

support tells me that the maximum downloads are 3333 songs