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Radio station error

Radio station error

Plan

Premium  

Country

USA

Device

Samsung Galaxy 8+

Operating System

Android   version 9

Spotify version 8.5.51.941

 

My Question or Issue

I have several playlists. On some playlists, not all, i cannot create a station based on the playlist. I select the Go to Playlist Radio and I get the error "Radio Station error We can't load the radio station right now. Please try again later."  The playlist has 30  songs in it.

 I do not have any issues with creating radio stations from artists or albums or songs. It is Radio stations being created from playlists that do not work 100% of the time. Other playlists I have created do not have this issue.  this has been going on for several weeks. 

 

Reply
1 Reply

Hey there @lbonnes

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device. 

 

Check out this help page in order to find the steps for clean reinstall on the relevant device. 

 

Hope this helps. Let us know how it goes. 

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