Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Currently running the 0.7.4.608 version and when I open a playlist I am visually assulted by this big green 'Shuffle Play' button. I never use this feature and am starting to have some anger issues since this has been added. This thing is HUGE and takes up a large part of the screen. I have to scroll past it to get to the songs on the list. It is very easy to accidently hit when leaving the device unlocked.
Is there any way to remove or disable this feature? This is seriously almost a deal breaker for me.
I apologize for the borderline rant but I am to the point of looking at other services based on this button. I have been a paid subscriber for almost the begining but this may drive me out.
There is no way to hide or make it smaller at the minute I'm afraid. The shuffle play button (which was always on iOS) is mainly for free account holders since they can only use shuffle.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Haha @Peter__ - that seems ironinc considering you wanted it on all the screens 😛
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I am a paid subscriber and I can't shut the shuffle off. I use the playlists for my fitness classes and has been doing this for 2 days and I can't disable it. I have to keep running back and forth to change tracks in between plays. Should I go back to my ipod?
@jessk wrote:
I am a paid subscriber and I can't shut the shuffle off. I use the playlists for my fitness classes and has been doing this for 2 days and I can't disable it. I have to keep running back and forth to change tracks in between plays. Should I go back to my ipod?
If you open up the now playing screen and look in the bottom left to the 2 overlapping arrows are they in green? If so, tap them until they go white. This should turn shuffle off.
This giant green shuffle button is awful. I can't tell you how irritating it is. Every time I take a screenshot of a song i want to share I get a reply from friends about how awful shuffle play is - well I agree BUT I can't get rid of this GIANT button!?!?!? You lose customers who don't want it. I pay for premium but honestly this shuffle biutton is causing me to consider cancelling.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…