Saved music deleted after system update, but phone still says Spotify is using 16gb of user data spa

[mikemcw85]

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously had the download all button toggled on my songs list. This is very annoying when I go to work where there is no wifi expecting to be able to listen to my music and not use up all my cell data for the month. In addition to this, when I look at storage settings on my phone, it still says Spotify is using 16gb of user data storage leading me to believe it thinks the downloads are still there. Extremely irritating.

Plan

Premium

Country

 Usa

Device

Google Nexus 6p

Operating System

Android 8.1

My Question or Issue

[Alfredo]

Hey @mikemcw85.

If your downloaded music is disappearing, check the steps under “Downloads unexpectedly removed” here.

If you want to clear the space used by Spotify on your phone, try clearing the cache from the Spotify Settings, or reinstalling the app.

Cheers.