Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
0x8EFABE4E
Newbie
56218 Views
68 replies
25 likes

56218 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27937 Views
5 replies
0 likes

27937 Views
5 replies
0 likes

Superuser Contribution Album not available

Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available....Album is Valses de Vienne - Hans Reimann. What she can read it and me not ? Thanks

3ek21b_-97al1
Newbie
Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available.... Album is Valses de Vienne - Hans Reimann. ...
2018-06-26 11:40:46 AM
2018-06-28 6:34:46 PM
SergioDavid
Roadie
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Superuser Contribution Visual and playability bugs

PlanPremiumCountry Australia DeviceSamsung Galaxy note 8Operating SystemAndroid 8My Question or IssueHi, recently - since last month- the player suffers several issues such as screen overlapping while moving to an artist page or playlist. Moreover so...

Atbin
Newbie
Plan Premium Country Australia Device Samsung Galaxy note 8 Operating System Android 8 My Question or Issue Hi, recently - since last month- the player suffers several issu...
2018-06-26 12:12:43 AM
2018-06-28 6:30:02 PM
SergioDavid
Roadie
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Volume control on soundbar

When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying.When I use the multiroom app from Samsung this works fine but then I need to keep switching be...

user-removed
Visitor
When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying. When I use the multiroom app from Samsung...
2017-12-15 6:25:17 PM
2018-06-28 5:03:27 PM
Mac_0
Newbie
3006 Views
6 replies
11 likes

3006 Views
6 replies
11 likes

Email not recognized

My Question or IssueI recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying for premium for years and no matter what I try I cant log back in. I...

user-removed
Visitor
My Question or Issue I recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying...
2018-06-24 2:25:25 AM
2018-06-28 12:48:01 PM
Joe
Community Legend
560 Views
2 replies
0 likes

560 Views
2 replies
0 likes

Android Auto Offline Mode can't view menu options

PlanPremiumCountryUS DeviceGoogle PixelOperating SystemAndroid Oreo My Question or IssueI have several entire albums downloaded, but when my Spotify app is in Offline Mode and I open Android Auto and click the menu button it spins indefinitely and sa...

wesleymusgrove
Casual Listener
Plan Premium Country US Device Google Pixel Operating System Android Oreo My Question or Issue I have several entire albums downloaded, but when my Spotify app is in Offli...
2018-06-20 8:19:03 PM
2018-06-28 12:11:43 PM
sl7023
Newbie
1141 Views
2 replies
2 likes

1141 Views
2 replies
2 likes

App uses a LOT of space on internal storage

and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete the cache, all my offline songs gone too, the app ha...

jhonatank
Regular
and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete t...
2015-08-19 12:07:38 AM
2018-06-28 8:35:06 AM
u-64_2ydzxg38
Newbie
64613 Views
81 replies
29 likes

64613 Views
81 replies
29 likes

[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry United States of AmericaDevice(Motorola Moto 4G)Operating System My Question or Issue

Musicnotdownloa
Newbie
Plan Premium Country United States of America Device (Motorola Moto 4G) Operating System My Question or Issue
2018-06-28 5:15:23 AM
2018-06-28 5:37:00 AM
Loxer
Community Legend
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Why can't I repeat searched songs anymore??

Every time I search for a song in the Spotify app now, the shuffle/repeat buttons are gone and I can't do anything about it. I am sick and tired of this, I just want to repeat the songs I search in peace but I can't do that anymore. I understand that...

saverockandroll
Newbie
Every time I search for a song in the Spotify app now, the shuffle/repeat buttons are gone and I can't do anything about it. I am sick and tired of this, I just want to repeat the songs I search in p...
2018-06-28 4:24:26 AM
2018-06-28 5:19:22 AM
Loxer
Community Legend
689 Views
1 replies
0 likes

689 Views
1 replies
0 likes

Play queue button missing on Android

PlanPremiumCountry FranceDeviceLg G4Operating SystemAndroid My Question or IssueI'd like to use play queue, listening to daily mix and find a good song, then insert the related album and pursue with the end of the daily mix.Unfortunately it is someti...

JDuval
Newbie
Plan Premium Country France Device Lg G4 Operating System Android My Question or Issue I'd like to use play queue, listening to daily mix and find a good song, then insert the ...
2018-06-28 1:48:41 AM
463 Views
0 replies
0 likes

463 Views
0 replies
0 likes

android 8.1.0 and HEOS/Denon AVR-S930 2nd zone turning on Main zone

PlanPremiumCountry U.S.DevicePixel XLOperating SystemAndroid 8.1.0My Issuewhen using the Spotify via Denon's HEOS app on their AVR-S930 receiver set to zone 2 only w/ the main zone being set to off, anytime I fast forwartd or change tracks the main z...

pulsellive
Casual Listener
Plan Premium Country U.S. Device Pixel XL Operating System Android 8.1.0 My Issue when using the Spotify via Denon's HEOS app on their AVR-S930 receiver set to zone 2 only w/ the main ...
2018-06-27 9:37:28 PM
786 Views
0 replies
1 likes
HEOS Zone 2

786 Views
0 replies
1 likes

Superuser Contribution I dont see albums but my friends seeing

PlanFree/PremiumCountry England DeviceSamsung A5 2017Operating System(ANDORID My Question or Issue Hey I have question. I dont see albums mu favorite band but my friends seeying everything we have both premium and I dont know why I can't listen music

t1-qqub_sl8f9
Casual Listener
Plan Free/Premium Country England Device Samsung A5 2017 Operating System (ANDORID My Question or Issue Hey I have question. I dont see albums mu favorite band but ...
2018-06-11 7:31:11 PM
2018-06-27 8:28:38 PM
t1-qqub_sl8f9
Casual Listener
714 Views
2 replies
0 likes

714 Views
2 replies
0 likes

Friend's playlist won't update

I have a Samsung Galaxy S7 and Android Version 8.On Spotify, I play a friend's playlist regularly. Recently, she told me that she updated the playlist, but when I listen to her playlist, it doesn't play the new songs. It just repeats the same songs i...

akcollins001
Newbie
I have a Samsung Galaxy S7 and Android Version 8. On Spotify, I play a friend's playlist regularly. Recently, she told me that she updated the playlist, but when I listen to her playlist, it doesn't...
2018-06-27 5:12:47 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

I can't confirm the login with Facebook

I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom to press and continue.

mury_apc
Newbie
I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom...
2018-06-25 7:52:17 PM
2018-06-27 4:10:55 PM
Shamblek
Casual Listener
1268 Views
6 replies
1 likes

1268 Views
6 replies
1 likes

Some Songs Download ...Some Won't

PlanPremiumCountry CanadaDeviceS8 and TabAOperating SystemAndroid Oreo and Jellybean My Question or Issue I'm having an issue where one out of maybe ten songs won't download with the rest of a playlist. They don't even have the download symbol to the...

digitus
Newbie
Plan Premium Country Canada Device S8 and TabA Operating System Android Oreo and Jellybean My Question or Issue I'm having an issue where one out of maybe ten son...
2018-06-27 3:10:22 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

stop spotify creating song radio base on (the first song that u choose)

Premium DeviceSamsung galaxyOperating System Android Oreo My Question or IssueHow to stop spotify creating "song radio based on *the first song that you choose after searching an artist"

4zmbs3a6-_h79
Casual Listener
Premium Device Samsung galaxy Operating System Android Oreo My Question or Issue How to stop spotify creating "song radio based on *the first song that you choose after...
2018-06-23 6:46:10 AM
2018-06-27 12:26:45 PM
Loxer
Community Legend
2525 Views
7 replies
0 likes

2525 Views
7 replies
0 likes

Repeat feature

I cant repeat songs. The only feature I have is to not play the song.PlanFreeCountry United StatesDeviceSamsung Galaxy J2 PrimeOperating

olg9dn3_-8n1p
Newbie
I cant repeat songs. The only feature I have is to not play the song. Plan Free Country United States Device Samsung Galaxy J2 Prime Operating
2018-06-27 6:25:33 AM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

No LIKE and DISLIKE on daily mix after upgrade to Premium

This was marked as solved here, but the solution was to get a new phone, not an option for me. The bug is still occurring since my upgrade to Premium on a Galaxy S9. The daily mix hasn't changed since the upgrade either. Maybe I just have to wait unt...

user-removed
Visitor
This was marked as solved here, but the solution was to get a new phone, not an option for me. The bug is still occurring since my upgrade to Premium on a Galaxy S9. The daily ...
2018-06-24 2:30:29 AM
2018-06-27 2:27:30 AM
user-removed
Not applicable
799 Views
1 replies
0 likes

799 Views
1 replies
0 likes

Spotify app freezes

Device Samsung Galaxy S9Operating SystemAndroid OreoMy Question or Issue Sometimes the Spotify app freezes ( like in the picture) and it stays like that for hours .I've tried to restart the app , delete the app cache , reboot the phone nothing works....

m7_labto-35lo
Newbie
Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Sometimes the Spotify app freezes ( like in the picture) and it stays like that for hours . I've tri...
2018-06-27 1:01:03 AM
366 Views
0 replies
2 likes

366 Views
0 replies
2 likes

Technical Problem: filtered playlist no longer works properly

Plan - PremiumCountry - USA Device - Moto Z ForceOperating System - Android 7.1.1 My Question or IssueI have been enjoying Spotify web, PC and Android for a long time. I think it is an excellent software program and is why I cancelled my Pandora subs...

drewhinkle
Regular
Plan - Premium Country - USA Device - Moto Z Force Operating System - Android 7.1.1 My Question or Issue I have been enjoying Spotify web, PC and Android for a ...
2018-06-08 6:11:08 PM
2018-06-26 12:25:24 AM
Joe
Community Legend
723 Views
3 replies
0 likes

723 Views
3 replies
0 likes

Solved!! Another skin for the player

PlanPremiumCountry MexicoDeviceZTE Blade V6 PlusOperating SystemAndroid Marshmallow My Question or Issue I saw that some playlists (In this case, we can use as an example "This is Bad Bunny"), have like another skin for the player, and I want to know...

DanielGil
Casual Listener
Plan Premium Country Mexico Device ZTE Blade V6 Plus Operating System Android Marshmallow My Question or Issue I saw that some playlists (In this case, we can use...
2018-06-20 2:49:20 AM
2018-06-26 11:59:06 PM
Loxer
Community Legend
2565 Views
5 replies
0 likes

2565 Views
5 replies
0 likes

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