Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
yesterday
Timbo6sic6
Casual Listener
67720 Views
69 replies
26 likes

67720 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28945 Views
5 replies
0 likes

28945 Views
5 replies
0 likes

Songs randomly stop or continue playing but are unable to be skipped or paused

The problem I'm having here is one that has only come up in the past few days, my Sportify seems to not want to play music continuously for more than 5-10 minutes until it either stops completely (No Spotify notification for song playing) and/or is n...

m-n_858ahlib
Newbie
The problem I'm having here is one that has only come up in the past few days, my Sportify seems to not want to play music continuously for more than 5-10 minutes until it either stops completely (No...
2018-06-27 1:35:10 PM
2018-07-02 12:42:48 AM
Tayl222
Casual Listener
1394 Views
3 replies
6 likes

1394 Views
3 replies
6 likes

Superuser Contribution Rostam - half light Chromecast issue

Hi, when I play the song half light by rostam and send it to my Chromecast it skips to the next song after 30 seconds. This doesn't happen if I'm not using Chromecast, and doesnt happen on any other songs

Timgrm
Casual Listener
Hi, when I play the song half light by rostam and send it to my Chromecast it skips to the next song after 30 seconds. This doesn't happen if I'm not using Chromecast, and doesnt happen on any other ...
2018-06-30 9:56:14 AM
2018-07-02 11:48:32 PM
SergioDavid
Roadie
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Superuser Contribution Listening to songs

I can't listen to songs but before I could, every song is grey and I can't skip musicPlanFreeCountryCroatiaDeviceSamsung Galaxy A5 2016Operating System Android 5.1.1 LollipopMy Question or IssueHow can I listen to songs when that is happening?

fumic32
Newbie
I can't listen to songs but before I could, every song is grey and I can't skip music Plan Free Country Croatia Device Samsung Galaxy A5 2016 Operating System Android 5.1.1 Lollipop My...
2018-06-30 12:23:40 PM
2018-07-02 11:02:55 PM
SergioDavid
Roadie
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Spotify won't work at all

PlanPremiumCountry USADeviceSamsung S8 ActiveOperating SystemAndroidMy Question or IssueNot Responding properly

LhiteHouse
Casual Listener
Plan Premium Country USA Device Samsung S8 Active Operating System Android My Question or Issue Not Responding properly
2018-07-01 12:38:42 AM
2018-07-02 9:40:07 PM
jsannn
Community Legend
387 Views
1 replies
0 likes

387 Views
1 replies
0 likes

Superuser Contribution Spotify Family member logging out/deleting offline files

PlanPremiumCountryCzech Republic DeviceXiaomi Redmi 4AOperating SystemAndroid 7 My Question or Issue Hello my wife is in my Spotify Family and she has got a problem that Spotify on her phone logs her out and deletes all her offline music. I checket h...

Dymas-CZ
Newbie
Plan Premium Country Czech Republic Device Xiaomi Redmi 4A Operating System Android 7 My Question or Issue Hello my wife is in my Spotify Family and she has got a pro...
2018-06-30 9:36:41 PM
2018-07-02 8:41:03 PM
SergioDavid
Roadie
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Solved!! How tout change the metod of payment for Spotify premium ?

PlanPremiumCountrySwitzerland DeviceNokia 8Operating SystemAndroid My Question or Issue

Thetutur
Newbie
Plan Premium Country Switzerland Device Nokia 8 Operating System Android My Question or Issue
2018-07-02 4:48:42 PM
2018-07-02 8:37:23 PM
Maxim
Spotify Star
518 Views
1 replies
0 likes

518 Views
1 replies
0 likes

Spotify Connect error, "iPhone de wondows"

PlanPremium DeviceSony Z5 CompactOperating SystemAndroid 7.1.1 My Question or IssueEvery Time I play music via Spotifyon my phone, after a few seconds it stops and the pictures above show, asking me on which device I want to play my music. But there ...

owne94D
Casual Listener
Plan Premium Device Sony Z5 Compact Operating System Android 7.1.1 My Question or Issue Every Time I play music via Spotifyon my phone, after a few seconds it stops and the pic...
2018-07-02 1:03:55 PM
2018-07-02 8:12:00 PM
owne94D
Casual Listener
645 Views
2 replies
0 likes

645 Views
2 replies
0 likes

Solved!! Samsung Gear 3 doesn't play Spotify sound anymore

PlanPremiumCountryScotlandDeviceSamsung Gear 3Operating SystemAndroid Oreo My Question or Issue The first time i used my Gear S3 i was able to play Spotify music aloud from it, however now for some reason when i open the app all it does it play the m...

joe_gorman
Casual Listener
Plan Premium Country Scotland Device Samsung Gear 3 Operating System Android Oreo My Question or Issue The first time i used my Gear S3 i was able to play Spotify music aloud f...
2018-06-25 5:50:14 PM
2018-07-02 5:43:06 PM
joe_gorman
Casual Listener
3464 Views
5 replies
0 likes

3464 Views
5 replies
0 likes

Android Auto - downloaded music

Hi, Until recently, I have been able to access downloaded music seperately via Android Auto, but now the 'Downloaded' option had disappeared. Has a recent update removed this?

user-removed
Visitor
Hi, Until recently, I have been able to access downloaded music seperately via Android Auto, but now the 'Downloaded' option had disappeared. Has a recent update removed this? ...
2018-07-02 2:36:41 PM
450 Views
0 replies
0 likes

450 Views
0 replies
0 likes

Deleting old account

ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old account... ı've tried to delete via contact form b...

cengizal
Newbie
ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old...
2018-07-02 1:46:20 PM
2018-07-02 2:30:11 PM
Loxer
Community Legend
1475 Views
1 replies
0 likes

1475 Views
1 replies
0 likes

Storage/Downloads

Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and reinstalled the app. After doing all these steps Spotify ...

frankman1
Casual Listener
Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and...
2018-06-29 2:05:06 PM
2018-07-02 1:30:20 PM
cassy33
Newbie
920 Views
5 replies
0 likes
storage

920 Views
5 replies
0 likes

Spotify stops playing and responding randomly

PremiumAustralia DeviceOlder XperiaAndroid Oreo Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing through my headphones, but then it will just stop and not respond to commands unless I unl...

user-removed
Visitor
Premium Australia Device Older Xperia Android Oreo Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing th...
2018-07-02 7:00:40 AM
2018-07-02 12:39:01 PM
user-removed
Not applicable
756 Views
2 replies
0 likes

756 Views
2 replies
0 likes

Spotify freezes on sony bravia tv

HiI cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message occur: no connection with internet... - I have excel...

AndKub
Newbie
Hi I cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message...
2018-07-02 12:26:40 PM
1476 Views
0 replies
5 likes

1476 Views
0 replies
5 likes

How can I alphabetically sort my playlists on Android? so much needed

PlanPremiumCountry FranceDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue I evermore need to sort my many playlists on my Android Galaxy. So much time wasted looking up a playlist otherwise. Many thanks!

miladekramnia
Newbie
Plan Premium Country France Device Samsung Galaxy Operating System Android My Question or Issue I evermore need to sort my many playlists on my Android Galaxy. So much ti...
2018-07-02 11:17:41 AM
2018-07-02 11:31:53 AM
Loxer
Community Legend
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Playlist Shortcut to home screen

PlanFree/PremiumCountry DeviceGalaxay s8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do you make a shortcut of a playlist and add it to your home screen? I did it a long time ago and forget how.

Kkellgren71
Newbie
Plan Free/Premium Country Device Galaxay s8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do you make a shortcut of a playlist ...
2018-07-01 12:11:45 AM
2018-07-02 10:38:02 AM
jsannn
Community Legend
13368 Views
1 replies
3 likes

13368 Views
1 replies
3 likes

Offline error fix

My Question or IssueI signed up today for premium membership and I am in Middle downloading my playlist and songs for offline usage and it comes up a message that if I want to keep on downloading for offline more songs I need to delete other songs to...

Yiki
Newbie
My Question or IssueI signed up today for premium membership and I am in Middle downloading my playlist and songs for offline usage and it comes up a message that if I want to keep on downloading for...
2018-07-02 7:20:34 AM
2018-07-02 8:35:56 AM
Loxer
Community Legend
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Android phone not showing current song on other devices/scrobbling not working

PlanFreeCountry AustraliaDeviceSamsung Galaxy S5Operating SystemAndriod Marshmallow 6.0.1 My Question or IssueI currently have the new UI on my phone, which I got somewhere in March.The main issue is that music I play on my phone no longer scrobbes o...

heyitmevt
Newbie
Plan Free Country Australia Device Samsung Galaxy S5 Operating System Andriod Marshmallow 6.0.1 My Question or Issue I currently have the new UI on my phone, which I got somewh...
2018-07-02 6:27:41 AM
755 Views
0 replies
0 likes

755 Views
0 replies
0 likes

Solved!!Superuser Contribution Music is not syncing

PlanFreeCountryPortugalDeviceXiaomi Redmi 5 and Chrome Browser (PC)Operating SystemAndroid 7.1.2 with MIUI 9.6.3.0 My Question or Issue I have a problem that my music is not syncing in my devices. I put the screenshots down below (Attachments) to you...

GabsletobarLT
Casual Listener
Plan Free Country Portugal Device Xiaomi Redmi 5 and Chrome Browser (PC) Operating System Android 7.1.2 with MIUI 9.6.3.0 My Question or Issue I have a problem that my music is...
2018-06-27 10:29:42 PM
2018-07-02 3:50:55 AM
Alfredo
Roadie
2239 Views
3 replies
0 likes
Android
bug
music
not
PC
problem

2239 Views
3 replies
0 likes

Latest Update Rendered Music Playback UI Unable to Load Data

PlanPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid Nougat 7.1.1 My Question or IssueThe core of Spotify seems to work (can skip tracks using Bluetooth controllers) and playback is fine, but since the latested update (8.4.60.741) ...

2ryan09
Newbie
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Nougat 7.1.1 My Question or Issue The core of Spotify seems to work (can skip tracks using Bluetooth co...
2018-07-02 2:25:56 AM
452 Views
0 replies
0 likes

452 Views
0 replies
0 likes

Solved!! Bad sound in car

Hello, Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When I go into the settings there isn't an equaliser so not sure ...

emmzinscotland
Casual Listener
Hello, Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When ...
2018-06-30 10:16:12 PM
2018-07-01 11:39:01 PM
emmzinscotland
Casual Listener
1317 Views
2 replies
0 likes

1317 Views
2 replies
0 likes

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