Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
56407 Views
68 replies
25 likes

56407 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27967 Views
5 replies
0 likes

27967 Views
5 replies
0 likes

Não consigo baixar músicas pela rede celular.

Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem precisar reinstalar, porque minha wi-fi é horrível ...

danciri
Newbie
Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem ...
2017-02-13 2:48:48 PM
2018-06-28 10:19:56 PM
thalesjvieira
Newbie
64260 Views
10 replies
5 likes

64260 Views
10 replies
5 likes

Spotify starts playback by itself

V:8.4.57.803, galaxy note 5 running android 7.0.Issue:When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music.

GunbleR
Newbie
V:8.4.57.803, galaxy note 5 running android 7.0. Issue: When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music.
2018-06-26 9:37:59 PM
2018-06-28 9:45:32 PM
data_error
Newbie
491 Views
1 replies
1 likes

491 Views
1 replies
1 likes

Solved!! Can't see music on lock screen. Pixel 2

PlanPremiumCountry USADevicePixel 2Operating System8.1.0Spotify Version 8.4.57.803 armV7My Question or IssueWhen my Pixel is on the lock screen (this is the black screen with just the clock and date) all I can see is a Spotify icon and cannot see wha...

allensellars
Casual Listener
Plan Premium Country USA Device Pixel 2 Operating System 8.1.0 Spotify Version 8.4.57.803 armV7 My Question or Issue When my Pixel is on the lock screen (this is the black screen with...
2018-06-26 9:33:01 PM
2018-06-28 7:58:42 PM
Joe
Community Legend
14445 Views
7 replies
0 likes

14445 Views
7 replies
0 likes

cut in music

PlanPremiumCountry BeazilDeviceMotorola x4Operating SystemAndroid Oreo My Question or Issue I have a problem that when I put in the next song of a cut, this happens every time I start the next track, even when I put in half the song of a cut, I unins...

ep-btyub2_dah
Newbie
Plan Premium Country Beazil Device Motorola x4 Operating System Android Oreo My Question or Issue I have a problem that when I put in the next song of...
2018-06-28 3:15:45 AM
2018-06-28 7:40:47 PM
Bittencourt
Spotify Star
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Superuser Contribution Mostrar canciones no reproducibles

No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora salen pero no se escuchan me podeis ayudar. Soy premiun

Miriam21987
Casual Listener
No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora s...
2018-06-26 3:07:13 AM
2018-06-28 6:48:56 PM
SergioDavid
Roadie
810 Views
1 replies
0 likes

810 Views
1 replies
0 likes

Superuser Contribution Redownload failed downloaded song

PlanPremiumCountry IndonesiaDeviceMotorola Moto MOperating SystemAndroid Nougat My Question or IssueSo I downloaded songs for offline uses but there are some songs that failed to download it will play the song but not fully so it's just stuck at cert...

Fymz
Newbie
Plan Premium Country Indonesia Device Motorola Moto M Operating System Android Nougat My Question or Issue So I downloaded songs for offline uses but there are some songs that ...
2018-06-26 4:51:32 AM
2018-06-28 6:41:17 PM
SergioDavid
Roadie
621 Views
1 replies
0 likes
Download error
Offline download

621 Views
1 replies
0 likes

Superuser Contribution Almacenamiento

¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay alguna solución?

Migue_Zarzosa
Newbie
¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay ...
2018-06-26 8:30:58 AM
2018-06-28 6:39:31 PM
SergioDavid
Roadie
740 Views
1 replies
0 likes

740 Views
1 replies
0 likes

Superuser Contribution Album not available

Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available....Album is Valses de Vienne - Hans Reimann. What she can read it and me not ? Thanks

3ek21b_-97al1
Newbie
Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available.... Album is Valses de Vienne - Hans Reimann. ...
2018-06-26 11:40:46 AM
2018-06-28 6:34:46 PM
SergioDavid
Roadie
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Superuser Contribution Visual and playability bugs

PlanPremiumCountry Australia DeviceSamsung Galaxy note 8Operating SystemAndroid 8My Question or IssueHi, recently - since last month- the player suffers several issues such as screen overlapping while moving to an artist page or playlist. Moreover so...

Atbin
Newbie
Plan Premium Country Australia Device Samsung Galaxy note 8 Operating System Android 8 My Question or Issue Hi, recently - since last month- the player suffers several issu...
2018-06-26 12:12:43 AM
2018-06-28 6:30:02 PM
SergioDavid
Roadie
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Volume control on soundbar

When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying.When I use the multiroom app from Samsung this works fine but then I need to keep switching be...

user-removed
Visitor
When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying. When I use the multiroom app from Samsung...
2017-12-15 6:25:17 PM
2018-06-28 5:03:27 PM
Mac_0
Newbie
3007 Views
6 replies
11 likes

3007 Views
6 replies
11 likes

Email not recognized

My Question or IssueI recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying for premium for years and no matter what I try I cant log back in. I...

user-removed
Visitor
My Question or Issue I recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying...
2018-06-24 2:25:25 AM
2018-06-28 12:48:01 PM
Joe
Community Legend
560 Views
2 replies
0 likes

560 Views
2 replies
0 likes

Android Auto Offline Mode can't view menu options

PlanPremiumCountryUS DeviceGoogle PixelOperating SystemAndroid Oreo My Question or IssueI have several entire albums downloaded, but when my Spotify app is in Offline Mode and I open Android Auto and click the menu button it spins indefinitely and sa...

wesleymusgrove
Casual Listener
Plan Premium Country US Device Google Pixel Operating System Android Oreo My Question or Issue I have several entire albums downloaded, but when my Spotify app is in Offli...
2018-06-20 8:19:03 PM
2018-06-28 12:11:43 PM
sl7023
Newbie
1141 Views
2 replies
2 likes

1141 Views
2 replies
2 likes

App uses a LOT of space on internal storage

and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete the cache, all my offline songs gone too, the app ha...

jhonatank
Regular
and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete t...
2015-08-19 12:07:38 AM
2018-06-28 8:35:06 AM
u-64_2ydzxg38
Newbie
64617 Views
81 replies
29 likes

64617 Views
81 replies
29 likes

[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry United States of AmericaDevice(Motorola Moto 4G)Operating System My Question or Issue

Musicnotdownloa
Newbie
Plan Premium Country United States of America Device (Motorola Moto 4G) Operating System My Question or Issue
2018-06-28 5:15:23 AM
2018-06-28 5:37:00 AM
Loxer
Community Legend
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Why can't I repeat searched songs anymore??

Every time I search for a song in the Spotify app now, the shuffle/repeat buttons are gone and I can't do anything about it. I am sick and tired of this, I just want to repeat the songs I search in peace but I can't do that anymore. I understand that...

saverockandroll
Newbie
Every time I search for a song in the Spotify app now, the shuffle/repeat buttons are gone and I can't do anything about it. I am sick and tired of this, I just want to repeat the songs I search in p...
2018-06-28 4:24:26 AM
2018-06-28 5:19:22 AM
Loxer
Community Legend
689 Views
1 replies
0 likes

689 Views
1 replies
0 likes

Play queue button missing on Android

PlanPremiumCountry FranceDeviceLg G4Operating SystemAndroid My Question or IssueI'd like to use play queue, listening to daily mix and find a good song, then insert the related album and pursue with the end of the daily mix.Unfortunately it is someti...

JDuval
Newbie
Plan Premium Country France Device Lg G4 Operating System Android My Question or Issue I'd like to use play queue, listening to daily mix and find a good song, then insert the ...
2018-06-28 1:48:41 AM
463 Views
0 replies
0 likes

463 Views
0 replies
0 likes

android 8.1.0 and HEOS/Denon AVR-S930 2nd zone turning on Main zone

PlanPremiumCountry U.S.DevicePixel XLOperating SystemAndroid 8.1.0My Issuewhen using the Spotify via Denon's HEOS app on their AVR-S930 receiver set to zone 2 only w/ the main zone being set to off, anytime I fast forwartd or change tracks the main z...

pulsellive
Casual Listener
Plan Premium Country U.S. Device Pixel XL Operating System Android 8.1.0 My Issue when using the Spotify via Denon's HEOS app on their AVR-S930 receiver set to zone 2 only w/ the main ...
2018-06-27 9:37:28 PM
786 Views
0 replies
1 likes
HEOS Zone 2

786 Views
0 replies
1 likes

Superuser Contribution I dont see albums but my friends seeing

PlanFree/PremiumCountry England DeviceSamsung A5 2017Operating System(ANDORID My Question or Issue Hey I have question. I dont see albums mu favorite band but my friends seeying everything we have both premium and I dont know why I can't listen music

t1-qqub_sl8f9
Casual Listener
Plan Free/Premium Country England Device Samsung A5 2017 Operating System (ANDORID My Question or Issue Hey I have question. I dont see albums mu favorite band but ...
2018-06-11 7:31:11 PM
2018-06-27 8:28:38 PM
t1-qqub_sl8f9
Casual Listener
715 Views
2 replies
0 likes

715 Views
2 replies
0 likes

Friend's playlist won't update

I have a Samsung Galaxy S7 and Android Version 8.On Spotify, I play a friend's playlist regularly. Recently, she told me that she updated the playlist, but when I listen to her playlist, it doesn't play the new songs. It just repeats the same songs i...

akcollins001
Newbie
I have a Samsung Galaxy S7 and Android Version 8. On Spotify, I play a friend's playlist regularly. Recently, she told me that she updated the playlist, but when I listen to her playlist, it doesn't...
2018-06-27 5:12:47 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

I can't confirm the login with Facebook

I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom to press and continue.

mury_apc
Newbie
I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom...
2018-06-25 7:52:17 PM
2018-06-27 4:10:55 PM
Shamblek
Casual Listener
1268 Views
6 replies
1 likes

1268 Views
6 replies
1 likes

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