Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Search not working

Solved!

Search not working

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync works, so I can't be a network issue. Any ideas how to fix it?
Reply

Accepted Solutions
Marked as solution

I think you need to do a clean install

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

3 Replies
Marked as solution

I think you need to do a clean install

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Hi

Search engine was not working in my account. Did reinstall on my HTC phone. Still no search, keep getting "Ooops, something went wrong"

Also Radio doesn't work either, since reinstall. Im a premium customer

 

Rgds

My search isnt working either. Same message so i dont think its the device as i use a samsung tablet.  I am a premium member as well.  I deleted and installed again and still have the problem.   I hope they are aware of the issue and are fixing the problem..

Suggested posts