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Some folders/playlists have disappeared or are out of order

Some folders/playlists have disappeared or are out of order

A few weeks ago I was trying out the new support for folders in the WebPlayer. I had used the drag-n-drop function to move a couple of playlists to different folders when all of a sudden some of my folders and playlists disappeared. Accessing my account using the WindowsPlayer App showed that all folders and playlists were present and accounted for. That was not the case in the AndroidPlayer. The same folders and playlists are affected but in a different way.  Some have disappeared and others are out of order. The folder structure itself is corrupted. I did a complete Android re-install without any improvement. I had hoped this problem would fix itself but weeks later the folders and playlists are still missing or out of order in the AndroidPlayer. (I am also reporting the WebPlayer problem in the WebPlayer section.) Please help.

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I think the folder handling is all handled by the web app side of things, Android just mirrors what's on the server so I would suggest you chase your topic in that section for an answer as they're best placed to update you.


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