Can not log in IOS and Android.

Hi I can not log in to Spotify after installing the app. To reproduce:Install SpotifyAttempt to launch Spotify.Log inWrite username and PasswordPress Log inLog in is not possibleSystem information: Mobile (Android):Modelnumber: LG-E460 (LG Optimus L7...

• thosol01
• Regular
• Hi I can not log in to Spotify after installing the app.   To reproduce: Install Spotify Attempt to launch Spotify. Log in Write username and Password Press Log in Log in is not possibl...
• 2015-05-06 6:37:56 PM
• 389 Views
• 0 replies
• 0 likes

A media player should play media as requested

I have: 1. Downloaded playlists onto my device.2. Gone into offline mode now.3. Disabled data from my phone. Mobile data is deactivated and wifi is off. I'm not in flight mode so I can get phone calls. I start playing an offline playlist from the 3rd...

• EarlPurple
• Roadie
• I have:   1. Downloaded playlists onto my device. 2. Gone into offline mode now. 3. Disabled data from my phone. Mobile data is deactivated and wifi is off. I'm not in flight mode so I can g...
• 2015-05-06 11:14:51 AM
• 2015-05-06 6:06:09 PM
• EarlPurple
• Roadie
• 346 Views
• 1 replies
• 0 likes

HELP! Off line songs too much space???

So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB for 145 songs wouldn't make any sense. I want to kn...

• sporting975
• Regular
• So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB ...
• 2015-05-06 4:45:15 AM
• 2015-05-06 6:01:04 PM
• Mattosaurus
• Community Legend
• 357 Views
• 3 replies
• 0 likes

A multitude of issues and problems with Android app - and a possible solution for me

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was having . However, I first emailed Spotify on 14 June ...

• gowman
• Casual Listener
• I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was ha...
• 2012-07-02 10:25:56 PM
• 2015-05-06 1:49:40 PM
• tahirk
• Casual Listener
• 7315 Views
• 6 replies
• 1 likes

Wired headset button priority

Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start PowerAMP. The moment I install Spotify it takes the p...

• Adyzek
• Newbie
• Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start Po...
• 2015-05-06 11:25:11 AM
• 258 Views
• 0 replies
• 0 likes

Restoring saved music after flashing new rom

Hello My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... Is there a solution for this, or is this normal? Thanks. Fred

• fredvercaem
• Newbie
• Hello   My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... &...
• 2015-05-06 10:01:29 AM
• 251 Views
• 0 replies
• 1 likes

Control spotify on android from PC via bluethoot

I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?

• user-removed
• Visitor
• I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?
• 2015-05-06 9:15:33 AM
• 227 Views
• 0 replies
• 0 likes

Spotify divides my battery capacity by 4, right?

Hello everyone, I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect.But today I realized that the battery capacity of the phone went in a few hours from 95% to 33%....

• Franiac
• Newbie
• Hello everyone,   I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect. But today I realized that the&nbsp...
• 2015-05-05 7:34:42 PM
• 265 Views
• 0 replies
• 1 likes

Problems using search on a playlist

Hello forum!I'm a premium user and very happy to pay for the service.I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle becomes my search query. Just as well, when I search f...

• Johnma
• Newbie
• Hello forum! I'm a premium user and very happy to pay for the service. I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle...
• 2015-05-05 5:50:36 PM
• 224 Views
• 0 replies
• 0 likes

what is the phone number to contact customer service?

• rookeslayer
• Newbie
• 2015-05-05 3:19:26 PM
• 2015-05-05 4:02:55 PM
• Erkan_Yılmaz
• Community Legend
• 355 Views
• 1 replies
• 0 likes

Premium Package

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a few days

• borrillnicola
• Newbie
• I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a ...
• 2015-05-02 7:51:49 PM
• 2015-05-05 1:52:08 PM
• MattSuda
• Spotify Star
• 402 Views
• 2 replies
• 0 likes

Spotify not available in my country error on new phone

Hi, I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country. I live in Holland and it should be available. I think the ...

• Hugo1
• Newbie
• Hi,   I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country...
• 2015-05-05 11:57:56 AM
• 2015-05-05 12:05:27 PM
• MattSuda
• Spotify Star
• 824 Views
• 1 replies
• 0 likes
• country
  Not Available

Spotify used 630mb on it's own

Yesterday evening Spotify on my OnePlus One decided to do something weird. I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately noticed the phone was super hot, like way-beyond-comfortable hot. I unlo...

• LosGiraffe
• Newbie
• Yesterday evening Spotify on my OnePlus One decided to do something weird.   I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately no...
• 2015-04-28 3:43:16 PM
• 2015-05-05 12:04:43 PM
• meahtenoha
• Spotify
• 360 Views
• 1 replies
• 0 likes

My Inbox button disappeared

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...

• Geerix
• Regular
• Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any but...
• 2015-04-26 8:24:58 PM
• 2015-05-05 7:49:32 AM
• RobertEspinoza
• Newbie
• 1200 Views
• 5 replies
• 0 likes
• Android
  button
  inbox
  Nexus 5
  problem

ad free

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

• gannicus1
• Newbie
• While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything
• 2015-05-04 12:11:12 AM
• 276 Views
• 0 replies
• 0 likes

No Metadata or ability to use steering wheel controls

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify. After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any of the information and cannot be controlled from the ste...

• dwarren08
• Newbie
• I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify.  After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any...
• 2015-05-01 5:41:24 PM
• 2015-05-04 11:29:45 PM
• garrett216
• Newbie
• 343 Views
• 1 replies
• 0 likes

why is my music sound wierd

It is always too high pitched or loelw pitched

• mustardlizard
• Newbie
• It is always too high pitched or loelw pitched
• 2015-05-04 1:46:55 PM
• 2015-05-04 11:18:06 PM
• user-removed
• Not applicable
• 3541 Views
• 1 replies
• 0 likes