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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Sumit_Ghosh
  • Casual Listener
  • 52219 Views
  • 67 replies
  • 25 likes
  • 52219 Views
  • 67 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 882302 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 882302 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27505 Views
  • 4 replies
  • 0 likes
  • 27505 Views
  • 4 replies
  • 0 likes

Low Music Volume on S4

I've seen a few other posts similar to this, but never quite my exact situation. So I noticed the volume of my Spotify app is far lower than the stock Music player. I tested this using the same song and Spotify was absolutely a much lower volume. The...

  • Regular
  • I've seen a few other posts similar to this, but never quite my exact situation. So I noticed the volume of my Spotify app is far lower than the stock Music player. I tested this using the same song ...
  • DannyFL
  • Roadie
  • 1435 Views
  • 10 replies
  • 0 likes
  • Equalizer
    S4
    volume
  • 1435 Views
  • 10 replies
  • 0 likes

Samsung's Lollipop Update Loses Music/Playlists - SOLUTION.

Samsung's recent LOLLIPOP firmware update is causing the loss of saved music and playlists.The 100% successful solution is to uninstall/reinstall Spotify App.DO NOT clear cache or 'force stop' beforehand, just simply uninstall and reinstall.Open rein...

  • Newbie
  • Samsung's recent LOLLIPOP firmware update is causing the loss of saved music and playlists. The 100% successful solution is to uninstall/reinstall Spotify App. DO NOT clear cache or 'force stop...
  • DannyFL
  • Roadie
  • 376 Views
  • 1 replies
  • 1 likes
  • 376 Views
  • 1 replies
  • 1 likes

Spotify deleted all my offline playlists, vacation ruined!

Spotify has been on a downward slide for a while now. I was going to cancel 4 accounts (family) after the unusable 1.0 update, but stuck with it after finding a workaround to 0.9. Tomorrow I have a 22 hour drive ahead of me, which wouldn't be too bad...

  • Roadie
  • Spotify has been on a downward slide for a while now. I was going to cancel 4 accounts (family) after the unusable 1.0 update, but stuck with it after finding a workaround to 0.9. Tomorrow I have a 2...
  • taedium
  • Roadie
  • 686 Views
  • 4 replies
  • 1 likes
  • 686 Views
  • 4 replies
  • 1 likes

Local File

Hi, I use Spotify Premium, I aso have the App on my Android Phone but the Problem is that I can't hear my local files on my Phone. I synchronized them and I can see and hear them at my Spotify Desktop App but not on my Mobile App. Do you have any Ide...

  • Casual Listener
  • Hi,    I use Spotify Premium, I aso have the App on my Android Phone but the Problem is that I can't hear my local files on my Phone. I synchronized them and I can see and hear ...
  • DannyFL
  • Roadie
  • 487 Views
  • 6 replies
  • 0 likes
  • 487 Views
  • 6 replies
  • 0 likes

No Push Notifications (Samsung Galaxy S5)

Hey there. Since the last few Spotify updates I don't seem to recieve push notifications from playlist follows, new releases, etc anymore. And yes, I checked the settings and they were all set as they _should_. Any ideas?

  • Music Fan
  • Hey there. Since the last few Spotify updates I don't seem to recieve push notifications from playlist follows, new releases, etc anymore. And yes, I checked the settings and they were all set as the...
  • NeonSynth
  • Music Fan
  • 950 Views
  • 3 replies
  • 0 likes
  • 950 Views
  • 3 replies
  • 0 likes

Galaxy S4

I can't download my music for listen it offline, it's say : Download stoped, your device is full.. But it's false, please help me !

  • Newbie
  • I can't download my music for listen it offline, it's say : Download stoped, your device is full.. But it's false, please help me ! 😧
  • ErickRGuetta
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • bug
    Download error
    S4
  • 469 Views
  • 1 replies
  • 0 likes

Solved!! 1 sec sound then quiet

I am usind a samsung gallaxy s4 and newly updated to android 4.3 so that all good.But when I tried to listen on songs on spotify it only plays the first second with sound then its quiet. It happens with both downloaded playlists songs and with stream...

  • Casual Listener
  • I am usind a samsung gallaxy s4 and newly updated to android 4.3 so that all good. But when I tried to listen on songs on spotify it only plays the first second with sound then its quiet. It happens...
  • MattSuda
  • Spotify Star
  • 13066 Views
  • 6 replies
  • 1 likes
  • 13066 Views
  • 6 replies
  • 1 likes

Slow and buggy please help

Platform: HTC One M8 Verizon Current OS. My spotify has repeatedly shown a black screen with the three bar button in the top left. I click to see my playlists and there are multiple minutes of lag. I have uninstalled the app and reinstalled 3 times o...

  • Newbie
  • Platform: HTC One M8 Verizon Current OS.   My spotify has repeatedly shown a black screen with the three bar button in the top left. I click to see my playlists and there are multiple minutes ...
  • mysticwolf
  • Roadie
  • 427 Views
  • 2 replies
  • 0 likes
  • 427 Views
  • 2 replies
  • 0 likes

Solved!! My music is empty

Since the update software 2.7.0, when I click on Artist in My Music, I see the artist that I follow but there is no more song whereas I should find a lot ! Same trouble when I click on Songs : it is empty. Moreover, I couldn’t see the song that I hav...

  • Casual Listener
  • Since the update software 2.7.0, when I click on Artist in My Music, I see the artist that I follow but there is no more song whereas I should find a lot ! Same trouble when I click on Songs : it is ...
  • AranhaWebs
  • Casual Listener
  • 1835 Views
  • 7 replies
  • 1 likes
  • 1835 Views
  • 7 replies
  • 1 likes

Offline mode doesn´t work

Im able to download songs but whem i go "offline mode" i can´t play any song, all my dowload music is there but i cant play it. what can i do ?

  • Casual Listener
  • Im able to download songs but whem i go "offline mode" i can´t play any song, all my dowload music is there but i cant play it.   what can i do ? 
  • DannyFL
  • Roadie
  • 899 Views
  • 3 replies
  • 0 likes
  • Android 4.4.2
    Offline songs
  • 899 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Battery Problem

Hi guys, Not sure if it is Lollipop or is it Spotify's new version. Now Spotify sync with other devices, seems to be a great features but not to be honest, most of the time I just don't care what's playing on my laptop. Worst of all, I realized that ...

  • Casual Listener
  • Hi guys,   Not sure if it is Lollipop or is it Spotify's new version. Now Spotify sync with other devices, seems to be a great features but not to be honest, most of the time I just don't care...
  • quindici
  • Casual Listener
  • 494 Views
  • 4 replies
  • 0 likes
  • 494 Views
  • 4 replies
  • 0 likes

Solved!! App not remembering when offline

Is there a problem when using offline with the App not remembering where I had listened up to in either a playlist or an album? It is as though the app is unable to cache what it was doing.

  • Casual Listener
  • Is there a problem when using offline with the App not remembering where I had listened up to in either a playlist or an album?   It is as though the app is unable to cache what it was doing.
  • DannyFL
  • Roadie
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Error with upgrading to spotify premium

I used to be a spotify premium user but now all of a sudden I'm not? I continually try to renew my membership using my up to date credit card but it says that there is a problem with my credit card when I have also tried other credit cards and all ha...

  • Newbie
  • I used to be a spotify premium user but now all of a sudden I'm not? I continually try to renew my membership using my up to date credit card but it says that there is a problem with my credit card w...
  • joeszef0829
  • Music Fan
  • 985 Views
  • 2 replies
  • 0 likes
  • 985 Views
  • 2 replies
  • 0 likes

help

how do i contact spotify? what i am looking for is not on there help menu

  • Newbie
  • how do i contact spotify?  what i am looking for is not on there help menu
  • Taylor
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Playlist

How I can rearrange song order on a playlist I create in the mobile app?

  • Casual Listener
  • How I can rearrange song order on a playlist I create in the mobile app?
  • Taylor
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

HELP PLEASE!!!

I can listen to any song on my console but on my phone I can't it says I need premium also somehow my cousins works on his phone without premium what is going on????????

  • Visitor
  • I can listen to any song on my console but on my phone I can't it says I need premium also somehow my cousins works on his phone without premium what is going on????????
  • user-removed
  • Not applicable
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Sound not high and laggy

Hey, I have Spotify Premium and i'd download a lot of music for listening them online.The problem is:*The sound is laggy, it cut often for a few second on a lot of music...*The sound is not very high, my personnal sounds are louder... How can i repai...

  • Visitor
  • Hey,   I have Spotify Premium and i'd download a lot of music for listening them online. The problem is: *The sound is laggy, it cut often for a few second on a lot of music... *The sound i...
  • user-removed
  • Not applicable
  • 818 Views
  • 9 replies
  • 0 likes
  • 818 Views
  • 9 replies
  • 0 likes

Spotify freezes

Since the last update (05/08) everytime I try to open the app, it freezes and resets my phone. I tried EVERYTHING (taking out the sim, the SD card, both, reinstaled the app) but nothing works. It's the only app that does that, so I don't think it's b...

  • Regular
  • Since the last update (05/08) everytime I try to open the app, it freezes and resets my phone. I tried EVERYTHING (taking out the sim, the SD card, both, reinstaled the app) but nothing works. It's t...
  • MichaelJerzak
  • Composer
  • 605 Views
  • 3 replies
  • 0 likes
  • Android
    freeze
    Spotify
    Update
  • 605 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode on Android phone

Hi! Can anyone confirm something for me please? I have just bought an Android phone (Samsung Galaxy S5), but my contract is for limited data (3GB). If I make a Spotify playlist as "Available Offline", will my phone still eat into my data allowance wh...

  • Regular
  • Hi!  Can anyone confirm something for me please?  I have just bought an Android phone (Samsung Galaxy S5), but my contract is for limited data (3GB).  If I make a Spotify playlist as "...
  • HR27
  • Regular
  • 2378 Views
  • 9 replies
  • 0 likes
  • 2378 Views
  • 9 replies
  • 0 likes

Was charged but didn't get 2 months extra from the promo?

hey guys, can i help me?I get an email telling me "that had been my e-winner with with two months of premium but give me click the link opens outlook , this mailing is a phising

  • Newbie
  • hey guys, can i help me?I get an email telling me "that had been my e-winner with with two months of premium but give me click the link opens outlook , this mailing is a phising  
  • Fishtaco
  • Community Legend
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes