Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sorry, something went wrong - Android

Sorry, something went wrong - Android

I get this message when I access Home or Radio.

 

I've unistall this app. 

I've factory reset in my phone...

 

Nothing worked.

But, the rest works. 

Android 8.1  

Screenshot_Spotify_20180403-021611.png
Screenshot_System UI_20180403-021614.png
Reply
1 Reply

Hey @leonardobg7, welcome to the Community!

 

What device and Spotify version are you running? Also, how long has this been going on? Did it start happening after an app update?

 

Also, does this happen on a different WiFi connection? What about on mobile data?

 

We'll see what we can suggest once we have this info.

Suggested posts