Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify 6.3.0.882 won't open xiaomi mi 5

Spotify 6.3.0.882 won't open xiaomi mi 5

Brief description of the issue:
October 15 I realized that Spotify won't open, it crash when you try to open it.

Steps to reproduce the issue:
1. Open app
2. Crash immediately

First I did this
Rebooting phone. Problem didn't change
Updating Spotify or phone. Problem didn't change.

Then I did that
Deleting cache, uninstalling, reinstalling and rebooting phone. Result : After reinstalling the app worked but after trying to open ( or slide up) the music menu when a song is playing it will crash again and return to the same problem as before that won't open again

I also did this
Installing older apk version, it also crash (6.2.0.1028)

Your device and operating system:
Xiaomi Mi 5, Android 6.0.1 MXB4BT, MIUI GLOBAL 6.10.13

Type of Spotify account you have: Premium, family plan

The app version of Spotify you’re using:
6.3.0.882
Reply
2 Replies

I have the same issue with mine Xiaomi MI5 Miui8.

There's already an existing thread on this here where you'll find some suggested fixes too.

Suggested posts