Trouble downloading full albums

I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something to do with the update 6.5.0.1816 because I didn't ...

• sbarredo99
• Casual Listener
• I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something...
• 2016-10-28 6:50:41 AM
• 335 Views
• 0 replies
• 1 likes
• Android
  Samsung

Spotify won't download songs locally, download using cellular option already enabled

Hi everyone, I recently bought a new Sony Xperia XA Ultra phone - it comes with Spotify already bundled with it. Being a premium user for some time now, I did the following steps in order to have my existing playlists / songs synced to my new device,...

• ferdz_9999
• Casual Listener
• Hi everyone,   I recently bought a new Sony Xperia XA Ultra phone - it comes with Spotify already bundled with it. Being a premium user for some time now, I did the following steps in order to...
• 2016-10-25 5:42:15 AM
• 2016-10-28 6:08:53 AM
• ferdz_9999
• Casual Listener
• 1367 Views
• 7 replies
• 0 likes

Issues on S7 Edge - Lock Screen/Bluetooth Functionality

Just got a Galaxy S7 Edge and have been having issues controlling Spotify via the lock screen of controls via bluetooth devices (headphones and car). If I open Spotify from new, I have no problem using the controls on the lock screen or bluetooth con...

• jpkreuser1
• Casual Listener
• Just got a Galaxy S7 Edge and have been having issues controlling Spotify via the lock screen of controls via bluetooth devices (headphones and car). If I open Spotify from new, I have no problem usi...
• 2016-10-28 4:16:17 AM
• 2016-10-28 4:28:42 AM
• Joe
• Community Legend
• 606 Views
• 1 replies
• 0 likes

Battery Drain

Hello! I just recently bought a new Nexus 6P -- I'm coming from an iPhone 6 -- and I'm noticing that my battery is draining really fast while I listen to Spotify, at around 20% battery utilization. Note: I have all my music downloaded, as I am a Prem...

• buckeye0430
• Newbie
• Hello!  I just recently bought a new Nexus 6P -- I'm coming from an iPhone 6 -- and I'm noticing that my battery is draining really fast while I listen to Spotify, at around 20% battery utiliza...
• 2016-10-28 2:15:09 AM
• 238 Views
• 0 replies
• 1 likes

Spotify keeps crashing/pausing randomly (HTC Desire)

Hi! My setup: HTC Desire (Android) with Spotify Premium version 0.5.1.15 My problem: Spotify keeps crashing and/or pausing randomly. This can happen either after playing 30 seconds of a song, or after playing 30 songs. It happens both in offline and ...

• Shoshin
• Casual Listener
• Hi!   My setup: HTC Desire (Android) with Spotify Premium version 0.5.1.15   My problem: Spotify keeps crashing and/or pausing randomly. This can happen either after playing 30...
• 2012-07-31 11:29:02 AM
• 2016-10-28 2:15:03 AM
• Joe
• Community Legend
• 4994 Views
• 7 replies
• 2 likes

Spotify restarts phone on bluetooth.

Spotify will randomly restart my Samsung Galaxy Note 2 during bluetooth playback. It normally will restart sometime during the second song, though I've had it take 4-5 before it restarts. Once it restarts I can't finish a song before it restarts agai...

• Idontcareanymor
• Casual Listener
• Spotify will randomly restart my Samsung Galaxy Note 2 during bluetooth playback. It normally will restart sometime during the second song, though I've had it take 4-5 before it restarts.   On...
• 2016-06-01 7:50:51 PM
• 2016-10-28 1:31:18 AM
• Idontcareanymor
• Casual Listener
• 496 Views
• 2 replies
• 0 likes

My Spotify premium ( free for 1 year, present by Vodafone) doesn't work

Five months ago, Vodafone gave me an year of spotify premium. But since last July it stoped working and now when I try to open Spotify, the device tells me the premium version is not available.So, I had sent an email to Spotify, where I explained wha...

• giuppy18
• Newbie
• Five months ago, Vodafone gave me an year of spotify premium.  But since last July it stoped working and now when I try to open Spotify, the device tells me the premium version is not avai...
• 2016-10-27 9:57:37 PM
• 2016-10-27 11:55:36 PM
• Joe
• Community Legend
• 467 Views
• 1 replies
• 0 likes

Playback pausing - Marshmallow; Family Subscription

The music pauses sporadically on my Android phone - it seems it happens when the screen is off. One of my family members is also having the same problem on their Samsung S7. I have a WileyFox Swift. Any ideas why?

• user-removed
• Visitor
• The music pauses sporadically on my Android phone - it seems it happens when the screen is off.  One of my family members is also having the same problem on their Samsung S7.  I have a Wile...
• 2016-10-27 12:57:31 PM
• 2016-10-27 8:48:00 PM
• Joe
• Community Legend
• 263 Views
• 1 replies
• 0 likes

Volume control is getting stuck with time (Spotify connect)

Mobile phone: Samsung Galaxy A3 (2016)Android: 6.0.1Spotify: 6.3.0.882 1. Play something through Spotify connect to some speaker which support Spotify connect2. Use volume buttons on mobile phone for volume control: it's possible to increase and decr...

• foobarbazfoo
• Casual Listener
• Mobile phone: Samsung Galaxy A3 (2016) Android: 6.0.1 Spotify: 6.3.0.882   1. Play something through Spotify connect to some speaker which support Spotify connect 2. Use volume buttons on m...
• 2016-10-27 11:02:32 AM
• 2016-10-27 8:01:02 PM
• Joe
• Community Legend
• 1537 Views
• 3 replies
• 0 likes
• Spotify Connect Volume Control

radio not adding new songs to the playlist

I'm getting an issue on radio on my google nexus. I You can see on the radio playlist the next 15 or so songs that will be played. At the bottom it says "more songs will be added as you listen".... but songs aren't beeing added, so when I get to the ...

• ladybirdintheuk
• Casual Listener
• I'm getting an issue on radio on my google nexus.   I   You can see on the radio playlist the next 15 or so songs that will be played.  At the bottom it says "more songs will be adde...
• 2016-04-21 4:52:08 PM
• 2016-10-27 7:21:04 PM
• larrysp
• Casual Listener
• 379 Views
• 1 replies
• 0 likes

Superuser Contribution No sequential play though I have premium.

• cme68
• Regular
• 2016-10-15 11:52:33 PM
• 2016-10-27 6:08:09 PM
• Anyk17
• Spotify Star
• 321 Views
• 3 replies
• 0 likes

Spotify connect resets every time the app is switched to?

This is an interesting problem that's just started occuring today.Every time I open the app on the phone, or simply swipe to unlock while it's in the foreground, Spotify connect drops from my receiver, and goes back to "devices available" with the so...

• doctordyna
• Music Fan
• This is an interesting problem that's just started occuring today. Every time I open the app on the phone, or simply swipe to unlock while it's in the foreground, Spotify connect drops from my rec...
• 2016-10-12 10:12:23 PM
• 2016-10-27 1:22:55 PM
• doctordyna
• Music Fan
• 410 Views
• 4 replies
• 0 likes

Playing on laudspeaker after unplugging headfones

Last few weeks I'm facing a new problem on my Nexus 5x. After unplugging headfones the music continues to Play over laudspeaker instead of resume. Bitte not always.

• carmody
• Casual Listener
• Last few weeks I'm facing a new problem on my Nexus 5x. After unplugging headfones the music continues to Play over laudspeaker instead of resume. Bitte not always.
• 2016-10-27 10:58:34 AM
• 2016-10-27 11:26:15 AM
• Joe
• Community Legend
• 347 Views
• 3 replies
• 0 likes
• bug

Superuser Contribution Google cast in Android app stopped working

From one day to another the app won't cast to my chrome cast anymore. When I cast from the general cast app, it works. But when I go to Spotify > Devices Available > Chromecast name, it goes to "Connecting.." and then just returns.

• rpbaptist
• Music Fan
• From one day to another the app won't cast to my chrome cast anymore.   When I cast from the general cast app, it works. But when I go to Spotify > Devices Available > Chromecast name, i...
• 2016-10-19 7:16:12 PM
• 2016-10-27 10:54:50 AM
• rpbaptist
• Music Fan
• 493 Views
• 3 replies
• 1 likes

Spotify keeps closing when entering "fullscreen" view...

I've got the latest version of Spotify (to be exact 6.3.0.882) on my phone (Xiaomi Note 3 Pro running Android 5.1).If tap on the bar on the bottom of the app, the one that show what is currently playing Spotify crashes immiediately and exists. From t...

• Kat-Ko
• Newbie
• I've got the latest version of Spotify (to be exact 6.3.0.882) on my phone (Xiaomi Note 3 Pro running Android 5.1). If tap on the bar on the bottom of the app, the one that show what is currently pl...
• 2016-10-27 9:59:20 AM
• 482 Views
• 0 replies
• 0 likes

Lock Screen back and forward doesn't function

Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last update for me. Also the exit button in the lock screen m...

• 11154442406
• Casual Listener
• Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last updat...
• 2016-10-24 1:22:38 PM
• 2016-10-27 8:25:12 AM
• 11154442406
• Casual Listener
• 956 Views
• 5 replies
• 1 likes