Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Family Plan, UK
Device Amazon Fire 8 tablet
Operating System Fire OS 5.3.7.0
Is there a way to do this without downloading lots of other apk apps etc first, and will Spotify be releasing the new kids app on Amazon Appstore soon?
Hey there @DanBignold,
Thanks for posting about this here in the Community!
Currently, you can only find the Spotify Kids app in the iOS App Store or Google Play store so it won't be possible to download the app through the Amazon App Store.
Further, we don't have any news about the app being available in the Amazon App Store for now.
However, if this is something you'd like to see in the future, we'd strongly suggest sharing this in our Ideas Exchange. This way, other Spotify users can add their support and contribute to the discussion on this.
To get started, you can find more info on how to post an idea in this Spotify Answer.
Hope this is helpful but don't hesitate to give us a shout if there's anything else!
Have a lovely day 🙂
Seriously! Why make a kids app and ignore the largest adaptation of a Parental Control solution on Andriod? Amazon FreeTime is widely adopted by parents to manage kids use of tablets and groom their content, IMO, this is a major oversight for a kids app. Get itnontk the Amazon AppStore for Andriod and the parents can do the rest.
Hey there @ParentalUnits,
Thanks for adding your thoughts here in the Community, we appreciate all the feedaback!
If you haven't already, we'd recommend adding your +VOTE and comments here in this idea as well. This way, you can also stay up to speed on any updates we have to pass on about the Spotify Kids app being available in the Amazon Appstore.
If you're curious on how ideas get implemented, we have a Spotify Answer that you can check out for more info.
Let us know if there's anything else we can lend a hand with!
Have a lovely day 🎶
"solved" is a bit misleading isn't it?! "Sorry, we haven't done this" would be a lot more honest!
Thank you for posting how to provide feedback to your organization. I followed it and voted... if I could provide all 500+ votes, I would. As a heads up, as a reader pointed out, the Amazon Kids Fire Tablets are quickly gaining popularity for parents looking to have some level of control over content. However, the ability to provide music on these devices is quite limited... in fact, Amazon Music isn't even downloading on it. I bring this up to say that while the request does not have a significant amount of votes at this time, I would argue that there is a significant number of people in the market for this type of app in the Amazon market that won't know where to look to vote, but may consider transitioning to Spotify for it.
Hey there @ichardjames1 and @dibo5914,
Thanks for sharing this here!
@Richardjames1 - we really appreciate your feedback! Users can mark threads as a solution anytime if they believe a post has answered their question. Posts marked as a solution usually get highlighted and become more visible in the thread, which in turn can be helpful in making the answer more easy to find for other users who have a similar question.
@dibo5914 - while votes are a great indicator of what features Community users would like to see, sometimes ideas with less votes can also get implemented, so rest assured that adding your feedback and vote in that idea helps! To find out more about how the Idea Exchange works, make sure to check this a Spotify Answer.
Hope this information is helpful! We'll be happy to lend a hand if there's anything else.
Have a lovely day 🙂
What a missed opportunity. Millions upon millions of parents buy their children Fire tablets and we cannot share our family plan with them because..... why?
Hey there @Moehio,
Thank you for your post and feedback.
As @Katerina mentioned - There's an idea about this. You can leave a +Vote to show your support and subscribe to the thread for any updates.
We're constantly aiming to improve our features. We’re sorry that this means you’re not able to use Spotify Kids like you wish to do at the moment. We hope you’ll continue using it and find it gets better in the future
Once again - thanks for the feedback, we appreciate it. Let us know if we can help with anything else. We're always one reply away.
Cheers!
it really is a missed opportunity.
It's currently the only thing stopping me subscribing to the family plan rather than the individual plan
It's gotta be cheaper to develop the app for Amazon devices than to spew generic responses to people demanding the app.
Hey there folks,
Thank you for your posts and feedback.
We're always testing things by adding or removing features to make Spotify better overall and we’re constantly aiming to improve our features. We’re sorry that this means you’re not able to use Spotify like you wish to do at the moment.
Once again - thanks for the feedback, we appreciate it. Let us know if we can help you with anything else.
Take care!
REALLY would like to have spotify kids on the kindle. I have JUST purchased the family plan to give my Son some music.. and NOOOOO I can't use it. so frustrating.
There is a workaround for this issue. I downloaded the Spotify application on the parent account then shared it in the child's profile.
Was able to successfully launch the application from my son's profile.
There's more information in the URL below to "Add Content" from parent profile to child's profile.
Hope this was helps some parents out there!
There were enough up votes on this topic elsewhere so it is now under consideration. Fingers crossed it happens because it is SOOO irritating that they haven't done this already!
Is this topic solved? Seems to me like the app is NOT on the Amazon App Store. That seems unsolved.
That works for the regular Spotify app. It DOES NOT however work for the spotify kids app ehich doesn't even appear to be available for fire tablet.
Hey folks,
Thank you for keeping in contact.
At the moment, it won't be possible to download the app through the Amazon App Store as it is only available in the iOS App Store or Google Play store.
As a workaround, you can give it a try to the steps mentioned before by @wongricky. However, there's a similar idea already suggested here and it's currently set as "Live idea" - feel free to add your vote and subscribe to it! Any changes or updates about it will be posted in that thread.
If you have any additional questions, don't hesitate to ask.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…