Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Songs Skipping

Spotify Songs Skipping

As of recent I have noticed that during playback all of my spotify songs are skipping. It almost sounds like when a scratched CD is playing and a few seconds of the song is skipped over. This is happening on my android phone when i either play the music through speaker or headphones. I have reinstalled the app, redownloaded all of my music, and even replaced my headphones  (just incase). Nothing seems to be helping. Has anyone else encountered this issue?

Reply
1 Reply

Hey @StaceyAnne1!

 

Welcome to the Spotify Community.

 

Could you confirm if this is only happening when using the Spotify app? Let us know the model of your device, operating system and version of Spotify your using.

 

I suggest you try a clean reinstall and see if it helps. This usually fixes most problems 🙂
 
Note: This will remove any saved offline tracks and cache.

 

We'll be right here for you if you still need us. Keep us posted.

Suggested posts