Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify active playback control not working

Spotify active playback control not working

Plan

Premium

Country

Philippines

Device

Samsung Galaxy S10 Plus

Operating System

Android 10

My Question or Issue

My controls are stuck in Villain K/DA but It's playing savage love, I seem to be able to play and pause the track and change to other music but the controls are stuck in Villain K/DA the one in my personal Playlist. Thanks for the help.

Screenshot_20201121-104330_Spotify.jpg
Screenshot_20201121-104326_Spotify.jpg
Reply
2 Replies

Solved: Just cleared my cached and everything was back to normal.

Hi there @Kuretasu,


Thanks for reaching out in the Community and sharing what has worked for you.

 

Performing a clean reinstall of the app and clearing the cache is always a great first step in troubleshooting.

 

Glad to hear that everything is working normally now.

 

Don't hesitate to reach out again if you have more questions.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts