Spotify aggressively pushing waze app onto customers

[121300898]

My Question or Issue

 Spoitify continues to aggressively push the waze app.  I've been asked to link the apps at least 15 times this month.  I initially threatened to change apps but I like the product and service spotify offers so I don't want to change.... Now I will have to go comment on social media until someone from this poor customer service company responds.

[Noah · Accepted solution]

Hey @121300898,

Welcome to the community!

First up, let's try a quick clean reinstallation of the app by following these steps.

If that doesn't help, let's see if turning off Car View helps resolve this issue:

1. Tap Home 
   Got Premium? Tap Your Library 
2. Tap Settings 
3. Switch Car View off (gray).

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how it goes. Happy listening 🙂

[121300898]

I turned off car view shortly after posting this, that seems to have fixed the issue... I didn't love it anyway, but it's sad to disable some features so I don't get pestered.

[Noah]

Hey @121300898,

I'm glad to hear that turning off Car View as a workaround has resolved the issue!

It seems like this is also a known ongoing issue and is under investigation by the Spotify tech teams. You can add your +VOTE here so you can keep up to speed.

Hopefully, you'll be able to re-enable Car View soon, once the Waze issue has been resolved!

Just give me a shout if you need a hand with anything else 🙂

[6049969182]

**bleep** service, **bleep** app. Stops working well I'm driving and that's the only reason I have spotify is for when I'm driving. And I have to stop to get rid if the popups 

[Ivan]

Hey there @6049969182, 

Thanks for reaching out to the Community about this.

Do you mind giving us more info about the behavior of the Spotify-app while being used in the car? Also, what are the pop-ups that you notice on the screen? It'd be very useful if you send us a screenshot of what you see when it happens. 

Once we have a broader description of the issue you experience, we'll be able to take a closer look and help further. 

We'll look out for your reply!