Spotify app crashes on Blackview BV7000 pro

[tschoppy]

Hey there,

I just bought a Blackview BV7000 pro phone and when I try to use Spotify (I'm a subscriber) it crashes all the time.

Does not matter if I use it with bluetooth speaker or with in-ears, it closes itself after about 1 min from the phone puts screen on sleep.

I tried to reinstall, still does it.

What can I do?

[Joe]

Is it really crashing (with an error notification) or is your music just pausing. If the music pauses, this will be caused by power saving settings. Check out the relevant sections of this post for more details.

[tschoppy]

Hey,

There is no error message but it closes, have to start the app again.

Thanks, I'll check the post.

[tschoppy]

Checked the post, did what it describes but the app still quits after about 1 minute.

[Hotntot]

I have the same phone and the same problem 😞

[Joe · Accepted solution]

Does this help?

[tschoppy]

IT DOES!

🙂

I mean the phone in sleep since minutes and Spotify still plays the music. 

Thanks a lot!!

[Hotntot]

Fantastic, thanks a lot 🙂

[jojolefunky]

YOU'RE A GENIUS !